# I - Ask for Help

**URL:** https://forums.ageofempires.com/c/age-of-empires-i/aoe-de-support/63.md?page=4

[Latest](https://forums.ageofempires.com/latest.md) · [Categories](https://forums.ageofempires.com/categories.md)

**Page:** 5

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## [Age of Empires Hero in need, my friend Tobias](https://forums.ageofempires.com/t/age-of-empires-hero-in-need-my-friend-tobias/119465)

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**Author:** [@Thornjarne](https://forums.ageofempires.com/u/Thornjarne)\
**Replies:** 1\
**Last updated:** [March 2, 2021, 1:00pm UTC](https://forums.ageofempires.com/t/age-of-empires-hero-in-need-my-friend-tobias/119465 "2021-03-02T13:00:29Z")

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Ladies and Gentleman, We need your help. A small Age of Empires Group of friends who play almost every week set up a Go Fund me site. I hope you find it entertaining and small help is appreciated. Thank you for your tim…

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## [How do you play custom campaigns on de 1](https://forums.ageofempires.com/t/how-do-you-play-custom-campaigns-on-de-1/91467)

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**Author:** [@Natter1969](https://forums.ageofempires.com/u/Natter1969)\
**Replies:** 1\
**Last updated:** [February 17, 2021, 8:35pm UTC](https://forums.ageofempires.com/t/how-do-you-play-custom-campaigns-on-de-1/91467 "2021-02-17T20:35:48Z")

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how do you play custom campaigns on de 1

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## [Map Editor UI](https://forums.ageofempires.com/t/map-editor-ui/117289)

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**Author:** [@ShellyHarpy56](https://forums.ageofempires.com/u/ShellyHarpy56)\
**Replies:** 0\
**Last updated:** [February 7, 2021, 7:58pm UTC](https://forums.ageofempires.com/t/map-editor-ui/117289 "2021-02-07T19:58:18Z")

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So I am using my pc on my 55 inch 4k tv. No issues there. Game is fine, but I wanted to try to create my own scenario. Right away I can see that the UI is insanely small and impossible to read. So I exit the editor and c…

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## [AoE DE on Parallels Freezes during Multiplayer](https://forums.ageofempires.com/t/aoe-de-on-parallels-freezes-during-multiplayer/117138)

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**Author:** [@lobdelI](https://forums.ageofempires.com/u/lobdelI)\
**Replies:** 2\
**Last updated:** [February 6, 2021, 8:48pm UTC](https://forums.ageofempires.com/t/aoe-de-on-parallels-freezes-during-multiplayer/117138 "2021-02-06T20:48:03Z")

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I’ve been enjoying AoE DE for over a year now, but the latest update ~Jan 2021 has resulted in multiplayer mode games freezing. I’m able to join a hosted game with friends, begin the game, and play an average of ~3 minut…

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## [Running on MacOS](https://forums.ageofempires.com/t/running-on-macos/114630)

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**Author:** [@HaleFaun7080970](https://forums.ageofempires.com/u/HaleFaun7080970)\
**Replies:** 1\
**Last updated:** [January 22, 2021, 10:44am UTC](https://forums.ageofempires.com/t/running-on-macos/114630 "2021-01-22T10:44:06Z")

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Hey has anyone managed to get this working? I have tried using wine but it was unsuccessful. If anyone has tips or has done this before I’d really appreciate some pointers. Asking for a friend (I have a real computer).

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## [“intel hD graphics 3000 gpu with vendor id 32902 and device id 278 is not DirectX 11 compliant”](https://forums.ageofempires.com/t/intel-hd-graphics-3000-gpu-with-vendor-id-32902-and-device-id-278-is-not-directx-11-compliant/61414)

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**Author:** [@screamingeagl44](https://forums.ageofempires.com/u/screamingeagl44)\
**Replies:** 8\
**Last updated:** [January 8, 2021, 1:02pm UTC](https://forums.ageofempires.com/t/intel-hd-graphics-3000-gpu-with-vendor-id-32902-and-device-id-278-is-not-directx-11-compliant/61414 "2021-01-08T13:02:58Z")

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Getting the above error when try to start the game up, anything I can do?

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## [Multiplayer out of sync](https://forums.ageofempires.com/t/multiplayer-out-of-sync/111522)

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**Author:** [@MantillaBiene171](https://forums.ageofempires.com/u/MantillaBiene171)\
**Replies:** 1\
**Last updated:** [January 1, 2021, 7:35pm UTC](https://forums.ageofempires.com/t/multiplayer-out-of-sync/111522 "2021-01-01T19:35:58Z")

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I play this game in multiplayer vs my brother and we experience out of sync error in nearly every game. Is there any solution about that error? The error occurs after 15-20 minutes.

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## [\[Steam profile picture\] is always not working at multiple players game room from beginning to end](https://forums.ageofempires.com/t/steam-profile-picture-is-always-not-working-at-multiple-players-game-room-from-beginning-to-end/110194)

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**Author:** [@DKevay](https://forums.ageofempires.com/u/DKevay)\
**Replies:** 4\
**Last updated:** [December 2, 2020, 5:07pm UTC](https://forums.ageofempires.com/t/steam-profile-picture-is-always-not-working-at-multiple-players-game-room-from-beginning-to-end/110194 "2020-12-02T17:07:34Z")

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My Steam profile picture never shows at multiple players game room… I wonder why it doesn’t work at all, Is there no solution for showing pictures ? Hope someone can help whom with same problems, thanks a lot. :slight…

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## [Can only categorize a mod as a scenario or campaign](https://forums.ageofempires.com/t/can-only-categorize-a-mod-as-a-scenario-or-campaign/109122)

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**Author:** [@daehiise](https://forums.ageofempires.com/u/daehiise)\
**Replies:** 1\
**Last updated:** [November 24, 2020, 2:32am UTC](https://forums.ageofempires.com/t/can-only-categorize-a-mod-as-a-scenario-or-campaign/109122 "2020-11-24T02:32:58Z")

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Good Evening! I’m trying to update my graphics mod (it only changes png images of the UI and all of a sudden it only lets me categorize it as a scenario or a campaign, even if I don’t upload the file, so I don’t think I …

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## [AoE: DE Raid on Babylon HOW? Update](https://forums.ageofempires.com/t/aoe-de-raid-on-babylon-how-update/107695)

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**Author:** [@SaltyMossman](https://forums.ageofempires.com/u/SaltyMossman)\
**Replies:** 2\
**Last updated:** [November 11, 2020, 6:56pm UTC](https://forums.ageofempires.com/t/aoe-de-raid-on-babylon-how-update/107695 "2020-11-11T18:56:49Z")

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So I’m trying to get this campaign done and I am STUCK on this level. I have reviewed the previous thread on this level, but it seems like the devs have changed up things since 2019, but by no means is it easier. The AI…

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## [AOE1: VOICES OF BABYLON CAMPAIGN](https://forums.ageofempires.com/t/aoe1-voices-of-babylon-campaign/80116)

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**Author:** [@GetMerkedQuik](https://forums.ageofempires.com/u/GetMerkedQuik)\
**Replies:** 6\
**Last updated:** [November 3, 2020, 6:10am UTC](https://forums.ageofempires.com/t/aoe1-voices-of-babylon-campaign/80116 "2020-11-03T06:10:14Z")

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I have tried over 100 times to try and beat this dang mission. I go to convert an enemy villager and then ALL of the villagers attack my priest and kill him before he can even convert 1 villager, OR, I get 1 or 2 village…

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## [Guide for Scenario/Campaign Editor](https://forums.ageofempires.com/t/guide-for-scenario-campaign-editor/103185)

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**Author:** [@LeaWildcat](https://forums.ageofempires.com/u/LeaWildcat)\
**Replies:** 16\
**Last updated:** [October 29, 2020, 3:04pm UTC](https://forums.ageofempires.com/t/guide-for-scenario-campaign-editor/103185 "2020-10-29T15:04:51Z")

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Is there such a creature out there for AOEDE? I found lots of them for AOEDE2, but nothing on 1.

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## [Xbox live profile link Error](https://forums.ageofempires.com/t/xbox-live-profile-link-error/55380)

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**Author:** [@DIABLOxHITMAN](https://forums.ageofempires.com/u/DIABLOxHITMAN)\
**Replies:** 38\
**Last updated:** [October 20, 2020, 10:44am UTC](https://forums.ageofempires.com/t/xbox-live-profile-link-error/55380 "2020-10-20T10:44:11Z")

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Hello, Im trying to sign into my xbox account on AOE and its not working. The first time i did it the pop up came up and i went to enter my information but it froze and crashed. Since then it has either had issues openin…

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## [Crossplay & Invite](https://forums.ageofempires.com/t/crossplay-invite/102842)

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**Author:** [@LeaWildcat](https://forums.ageofempires.com/u/LeaWildcat)\
**Replies:** 5\
**Last updated:** [October 15, 2020, 8:09pm UTC](https://forums.ageofempires.com/t/crossplay-invite/102842 "2020-10-15T20:09:09Z")

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Ok so after a lot of port forwarding and disabling things, my brother and I have the same builds, windows versions, etc. I am on Steam, he is on the MS store version. We are both logged into xbox and even have the game…

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## [Age of Empires I DE 0 Reset My Campaign Progress](https://forums.ageofempires.com/t/age-of-empires-i-de-0-reset-my-campaign-progress/102999)

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**Author:** [@raybacchus1971](https://forums.ageofempires.com/u/raybacchus1971)\
**Replies:** 9\
**Last updated:** [October 13, 2020, 11:19pm UTC](https://forums.ageofempires.com/t/age-of-empires-i-de-0-reset-my-campaign-progress/102999 "2020-10-13T23:19:17Z")

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I have the Windows Store version of AOE DE. I would like to reset my campaign progress. I have uninstalled and re-installed the game and I am unable to edit Windows Store files that I purchased so any dat file or anyth…

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## [Can not start game. Stuck on the Main Menu with a dialog box "Please wait another moment. We are not quite done syncing with Xbox Live"](https://forums.ageofempires.com/t/can-not-start-game-stuck-on-the-main-menu-with-a-dialog-box-please-wait-another-moment-we-are-not-quite-done-syncing-with-xbox-live/102222)

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**Author:** [@D2DraGx](https://forums.ageofempires.com/u/D2DraGx)\
**Replies:** 3\
**Last updated:** [October 10, 2020, 1:18am UTC](https://forums.ageofempires.com/t/can-not-start-game-stuck-on-the-main-menu-with-a-dialog-box-please-wait-another-moment-we-are-not-quite-done-syncing-with-xbox-live/102222 "2020-10-10T01:18:18Z")

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Game Version: 100.1.38862.0 Build: 38862 Platform: Microsoft Store Operating System: Windows 10 Gamertag: D2DraGx Issue: Can not start game. Long time no play. But today when I play, it’s always stuck on the main m…

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## [Cannot connect to LAN server](https://forums.ageofempires.com/t/cannot-connect-to-lan-server/88099)

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**Author:** [@Kres8262](https://forums.ageofempires.com/u/Kres8262)\
**Replies:** 1\
**Last updated:** [October 9, 2020, 10:46pm UTC](https://forums.ageofempires.com/t/cannot-connect-to-lan-server/88099 "2020-10-09T22:46:47Z")

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Hello, me and my friend tried to play aoe 2 de. My friend wanted to join my lan server, but when he searched for LAN server in game, he couldn’t find it. I tried to invite him through Xbox app in game, but it did not wan…

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## [Video in the scenarios](https://forums.ageofempires.com/t/video-in-the-scenarios/101915)

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**Author:** [@DmitryO325](https://forums.ageofempires.com/u/DmitryO325)\
**Replies:** 1\
**Last updated:** [October 2, 2020, 6:21pm UTC](https://forums.ageofempires.com/t/video-in-the-scenarios/101915 "2020-10-02T18:21:30Z")

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Good evening, dear developers. Appeal to you. How do I add a video to a scenario?

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## [AOE: DE Multiplayer Crashes](https://forums.ageofempires.com/t/aoe-de-multiplayer-crashes/100114)

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**Author:** [@InNodWeTrust](https://forums.ageofempires.com/u/InNodWeTrust)\
**Replies:** 1\
**Last updated:** [September 21, 2020, 10:59pm UTC](https://forums.ageofempires.com/t/aoe-de-multiplayer-crashes/100114 "2020-09-21T22:59:02Z")

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We have had games of 1v1 or more players and myself and my wife’s PC will randomly disconnect mid game back to the desktop with no warning or error codes. I have checked Windows Event Viewer and it doesn’t show any issue…

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## [Catapult units still fire at will regardless of Stand Ground stance](https://forums.ageofempires.com/t/catapult-units-still-fire-at-will-regardless-of-stand-ground-stance/97925)

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**Author:** [@SlenderBadger98](https://forums.ageofempires.com/u/SlenderBadger98)\
**Replies:** 1\
**Last updated:** [September 19, 2020, 9:25am UTC](https://forums.ageofempires.com/t/catapult-units-still-fire-at-will-regardless-of-stand-ground-stance/97925 "2020-09-19T09:25:58Z")

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Game version: Build: 38862 Platform: Steam Operating system: Windows 10 Issue: Catapult units (by land and water) still automatically attack when enemies are on sight, despite Stand Ground being used. Reproduction …

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## [No puedo jugar](https://forums.ageofempires.com/t/no-puedo-jugar/78764)

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**Author:** [@alupoexu](https://forums.ageofempires.com/u/alupoexu)\
**Replies:** 9\
**Last updated:** [September 12, 2020, 5:26am UTC](https://forums.ageofempires.com/t/no-puedo-jugar/78764 "2020-09-12T05:26:58Z")

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hola no puedo jugar a AoE DE, cuando entro al jueog me queda en la pantalla con un cartel que dice aguarde un momento aun no se a sincronizado a xbox live, por favor alguien que me de una mano, ya reinicie el route, actu…

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## [Gamescom 2017's scenario](https://forums.ageofempires.com/t/gamescom-2017s-scenario/85225)

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**Author:** [@SlenderBadger98](https://forums.ageofempires.com/u/SlenderBadger98)\
**Replies:** 0\
**Last updated:** [June 15, 2020, 2:27am UTC](https://forums.ageofempires.com/t/gamescom-2017s-scenario/85225 "2020-06-15T02:27:00Z")

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So, anyone here has the scenario from the Gamescom 2017 gameplay/trailer? I’d really like to play-test it: https://youtu.be/UDe78q1hYqM

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## [Need help - Tutorial Mission 8 Religion](https://forums.ageofempires.com/t/need-help-tutorial-mission-8-religion/95553)

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**Author:** [@LeaWildcat](https://forums.ageofempires.com/u/LeaWildcat)\
**Replies:** 0\
**Last updated:** [September 4, 2020, 2:06am UTC](https://forums.ageofempires.com/t/need-help-tutorial-mission-8-religion/95553 "2020-09-04T02:06:19Z")

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Please help and I am not sure what I am doing wrong here. As soon as I convert the stone thrower and start it towards my town center, about halfway there with no enemy units I get the Defeated message. The health is almo…

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## [How to find game install location?](https://forums.ageofempires.com/t/how-to-find-game-install-location/95347)

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**Author:** [@Angayo](https://forums.ageofempires.com/u/Angayo)\
**Replies:** 1\
**Last updated:** [September 3, 2020, 7:35am UTC](https://forums.ageofempires.com/t/how-to-find-game-install-location/95347 "2020-09-03T07:35:59Z")

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Dear forum members, Most software developers like creating mess on their client’s computers by installing their software where the client does not want it (and by other means as well). Microsoft takes that a step furthe…

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## [The game crashes when the games start](https://forums.ageofempires.com/t/the-game-crashes-when-the-games-start/95296)

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**Author:** [@QuasiPick75](https://forums.ageofempires.com/u/QuasiPick75)\
**Replies:** 0\
**Last updated:** [September 2, 2020, 4:50am UTC](https://forums.ageofempires.com/t/the-game-crashes-when-the-games-start/95296 "2020-09-02T04:50:23Z")

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the game has been crashing all day when games start, one or more players disconnect in team games. We were there for 3 hours and we couldn’t play a single game, it’s either the game’s or the server’s problem because it’s…

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## [Update to newest version](https://forums.ageofempires.com/t/update-to-newest-version/94890)

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**Author:** [@u8t3io3p](https://forums.ageofempires.com/u/u8t3io3p)\
**Replies:** 8\
**Last updated:** [August 31, 2020, 3:57pm UTC](https://forums.ageofempires.com/t/update-to-newest-version/94890 "2020-08-31T15:57:21Z")

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Hello, I got problem with aoe, when I download and install aoe I got message that I should update it for newest version but I cant do it, when I check updates it doesnt show How i can fix it?

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## [How to communicate with allies in MP?](https://forums.ageofempires.com/t/how-to-communicate-with-allies-in-mp/94100)

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**Author:** [@phasen0ise](https://forums.ageofempires.com/u/phasen0ise)\
**Replies:** 2\
**Last updated:** [August 27, 2020, 4:13pm UTC](https://forums.ageofempires.com/t/how-to-communicate-with-allies-in-mp/94100 "2020-08-27T16:13:32Z")

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I have the Steam version. When playing MP with strangers, do people use typing or voice chat? I can’t even find the keyboard key to send typed messages to allies only. Enter allows you to type to everyone, right? But I w…

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## [Desync Errors](https://forums.ageofempires.com/t/desync-errors/93172)

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**Author:** [@K4rth0s](https://forums.ageofempires.com/u/K4rth0s)\
**Replies:** 2\
**Last updated:** [August 15, 2020, 7:20am UTC](https://forums.ageofempires.com/t/desync-errors/93172 "2020-08-15T07:20:11Z")

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Hey Guys, I need some Help of youe please. My friends and I want to play online Cross (They both have Steam Version, I’ve got the MS-Store) but quite after 1 1/4 hour the game crashes and says desync error. Happend 3 ti…

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## [Windows fresh install, aoe won't run](https://forums.ageofempires.com/t/windows-fresh-install-aoe-wont-run/89654)

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**Author:** [@Alacn](https://forums.ageofempires.com/u/Alacn)\
**Replies:** 10\
**Last updated:** [August 13, 2020, 12:42am UTC](https://forums.ageofempires.com/t/windows-fresh-install-aoe-wont-run/89654 "2020-08-13T00:42:38Z")

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I reinstalled Windows 10 with version 2004. Plain windows, no antivirus, just steam, msoffice, ultravnc and google chrome. Fully updated windows and drivers. When I launch steam aoede, appear aoede splash screen and i…

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## [无法取得成就](https://forums.ageofempires.com/t/topic/91265)

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**Author:** [@ColdestTuna1217](https://forums.ageofempires.com/u/ColdestTuna1217)\
**Replies:** 0\
**Last updated:** [July 27, 2020, 4:44am UTC](https://forums.ageofempires.com/t/topic/91265 "2020-07-27T04:44:06Z")

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好多成就已经达成，但是steam中显示无法取得成就。比如说1V1战胜一个极难或者极限的NPC对手，重复战胜过好几次，仍然无法取得该成就。谢谢。

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