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8 years ago i've bought "Complete Collection" in Mircosoft Marketlpace. I can download again?

DingierMold01DingierMold01 Member, Insider ✭Scout Cavalry✭

Hi I would like to know if you can re-download the game I had bought about 8 years ago on my account "Age Of Empires 3 Complete Collection" ... (it was a super deals for the entire trilogy at the price of 0.10 € )
I have already tried to ask Microsoft support, but their chronology goes up to 2014. I bought it in 2010, and I also played in 2013 (especially online).

I tried to install the old Games Of Windows Marketplace, but at the login of my account it gives me error Code: 80860006 'Microsoft.GamesForWindows.XLiveServices.LiveIdWrapper.IDCRLException'. "

While from the Windows Store, obviously that old game does not exist, although in my account I see (only textually) the date of purchase, the name of the game and the price paid.

Do you know if there is a way (I have windows 10 Creators Update) to download the old game? In short, on the Steam there is a complete trilogy for € 35, it seems strange that I can not download the game previously purchased, even if it is years old ... (which then I did some games even older on Win10)

Answers

  • PCS70PCS70 NLMember, Insider ✭Musketeer✭
    edited May 16

    Do you still have your serial codes?

    Or maybe the you can find the e-mail containing them?

    Otherwise only way is to buy again.

  • AugustusmanAugustusman Member, Insider ✭Knight✭

    Buy it again on steam.

  • DingierMold01DingierMold01 Member, Insider ✭Scout Cavalry✭

    I do not think I have the serial number anymore, having passed several years ... So you say that it is not possible to receive the game again, even if I had the legitimate license? I will try anyway to look in the external hard disk if I find serial, but for now I doubt ...

  • rhrmnrhrmn USA Member, Moderator, Insider mod

    If you bought it during the 10 cent sale I would say even if you only played the game once you got your money's worth.

  • DingierMold01DingierMold01 Member, Insider ✭Scout Cavalry✭

    I understood the moral discourse.

    But anyway, if I know I have the license, and the accumulated online score, I really wanted to understand if you could re-have that game / license, given that it happens to be on my Microsoft account. A microsoft operator told me though that they can see until 2014, and he could not give me any more help, apart from postponing me to this official AoE site.

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