How do I cancel the preorder?

I'm really sorry but I don't currently have the funds to pay for this game. I ordered from the Microsoft store and have not accessed the beta. Could someone please tell me where to cancel the preorder? (I do plan to get this game in the future.) Thank you for any and all help.

Comments

  • rhrmnrhrmn USAMember, Insider ✭✭✭✭✭

    Go to your Microsoft Account order history online and cancel your pre-order from there. Additional instructions here: https://support.microsoft.com/en-us/help/4000642/microsoft-store-cancel-an-order

  • That worked, thank you.

  • rhrmnrhrmn USAMember, Insider ✭✭✭✭✭

    You're welcome. :)

  • SowTheWindSowTheWind Member, Insider

    Probably a silly question, but how long do you have cancel pre-order? I'm waiting to see if the beta access will go through, WHICH IT SHOULD, according to an forum announcement.

  • rhrmnrhrmn USAMember, Insider ✭✭✭✭✭

    @jennywaboom has said many times on the weekly Age of Empires streams that pre-orders are charged a week before release. Since the release date has not yet been announced, you probably have several weeks left to cancel your order before being charged.

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