20 HOURS BAN i have disconected early 0 times? why?

I have uploaded the stream so you see it with your own eyes:

look at the last minute:

Game gets stuck on Queueing up screen and then i receive a 20 hr BAN. This was streamd live

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam / Microsoft Store
  • OPERATING SYSTEM: Windows 10 / Windows 8 / Windows 7 / Mac / Linux

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • Less than 25% of the time / matches I play (RARELY)
  • 25% of the time / matches I play (SOMETIMES)
  • 50% of the time / matches I play (FREQUENTLY)
  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

STEP 1:

ENTER QUEUE:

STEP 2: FINDS MATCH

STEP 3: I GET A MESSAGE

STEP 4: BANNED 20 HOURS? NO REASON???

I HAVE LEFT 0 QUEUES EARLY WHATSOEVER

I am having the same issue, thanks for filming the bug happening

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WackieChan dodged me as far as i can tell, then I got the penalization instead of him, at random.
Could be? @Felizon89

I talked with the team about this.

Me too. Thank you so much. in this forum when you say you are banned, many people just say that you must have done something wrong to blame the victim. I really appeciate you film the bug

Please ignore the background audio, was listening to a podcast…

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Any paliative fix i can do? i really want to play more than one or two matches a day…

create smurf accounts, family sharing.

this is exactly my case, good recording