3 hours of queue and yet no opponent found

[JokeKing2211]

GAME INFORMATION

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• GAME BUILD #: ######
• GAME PLATFORM: Steam
• OPERATING SYSTEM: Windows 11

ISSUE EXPERIENCED

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Can’t find a match after more than 3 hours in queue.

FREQUENCY OF ISSUE

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It is already two days that i cant seem to find a game… the only one it found me was after 2 hours of searching and it was vs and opponent 800 elo below me…

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. I dont know if there is a way to reproduce it… it just doesn’t work for me

EXPECTED RESULT

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The game is supposed to find me and opponent in time at least close to the estimated one

IMAGE

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GAME FILES (SAVE / RECORDING)

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[HeBroGaming]

Is it kind of soft ban or something?

[JokeKing2211]

I don’t think its a ban… but who knows…
the last game that i played vs the 700 elo i just left my pc searching for a game for about like an hour and when i came back i had lost to him… idk

[Felizon89]

Hi @JokeKing2211
Do you have any kind of antivirus or firewall installed?

[JokeKing2211]

Umm yes even though i don’t think it is interfering in any type of way…

[Felizon89]

Can you try disabling it or adding the whole folder of the game to the exception list?