Hi!
Can you try to switch to the Enhanced Logging Build?
There load a Skirmish game. When the game is locked, use the hotkey Ctrl+Break (or Ctrl+Pause) the game will be closed and some mdumps will be generated here:
“C:\Users\USER\Games\Age of Empires 2 DE\logs” and have this format “AoE2DESteam-58115-2022.01.19-15.05.33.mdmp”
Also send to us your Enhanced Logs please, you can find them here too: “C:\Users\USER\Games\Age of Empires 2 DE\logs”
It is important that the files have the date and time of the last session played
Thanks!