I bought Age of Empires 2 Definitive Edition for Windows Store today.
After the intro the game crashes and I land on the desktop again.
I have already uninstalled and reinstalled the game.
What can I do?
thank you for your answer.
I updated Microsoft Visual C++ Redistributables, restarted and it again doesn’t work.
Perhaps it is a problem with the AMD-Hardware?
Might be that the laptop is using the integrated Vega 8 graphics card, but not sure to be honest. There is a guide here on how to make sure the game uses RX560: https://www.ageofempires.com/support/aoe2/#graphics-optimization
Additionally, check if the system page file size is set to system managed and that your antivirus isn’t blocking the game. Good luck.
P.S. did you install any mods in game, the one time you managed to run it?
I have set the graphics setting to ‘high performance’, unfortunately this did not help.
System page file size is system managed.
I have Bitdefender Internet Security 2020. I deactivated it, but the game also doesn’t start.
I tried to add AoE2DE.exe to the exceptions. However, I have the Microsoft Store version. I can’t get into the MicrosoftApps folder with Bitdefender and therefore cannot add AoE2DE.exe to the exceptions.