Age of Empires 3 Account Recovery

I bought AOE 3 last year with my friend and we spent a lot of time playing together. I took a long break and got back into it, and everything worked great. When I went to play online I couldn’t remember my password and when I went to reset it i found out that basically the whole support network is down. Is there anything I can do or is my eso account just dead?

The password reset tool should still work: https://esoaccounts.agecommunity.com/PasswordReset.aspx

Yeah that was the first thing I tried but I never got the password reset email

Then you’re out of luck, sorry.

For me it worked fine… Just 4 month ago…

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