# 📜 Age of Empires II: Definitive Edition — Hotfix 43210

**URL:** <https://forums.ageofempires.com/t/age-of-empires-ii-definitive-edition-hotfix-43210/109408>\
**Category:** Game Release Notes\
**Created:** [November 25, 2020, 12:16am UTC](https://forums.ageofempires.com/t/age-of-empires-ii-definitive-edition-hotfix-43210/109408 "2020-11-25T00:16:08Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![Kinquest](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kinquest/32/29258_2.png) [@Kinquest](https://forums.ageofempires.com/u/Kinquest)\
**Post date:** [November 25, 2020, 1:33pm UTC](https://forums.ageofempires.com/t/age-of-empires-ii-definitive-edition-hotfix-43210/109408/8 "2020-11-25T13:33:00Z")

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Thanks for the update!

To all the people complaining about crashes or lag, could you file a proper bug report? I’m sure the devs can do little with messages like “it crashed” or “it lags”.

The game cannot prevent all causes of lag. If there is someone with a bad connection or bad pc, there is nothing the devs can do about it.

> [@pushpin TECHNICAL ISSUE? Contact Support!](https://forums.ageofempires.com/t/how-to-find-and-share-crash-logs/84171):
>
> In the event that you are experiencing technical issues when running the game, including: Crash on game launch Crash mid-game Disconnects from a match Inability to reconnect to a match Game performance issues Any issue that involves the way the game runs or how it performs… …we first recommend that you work through the troubleshooting articles here: Considering the variety of hardware and software that can be used to run the game, these steps may provide some workarounds to address your sp…

> [@pushpin \[HOW TO\] Report a Bug in AOE II: DE](https://forums.ageofempires.com/t/how-to-report-a-bug-in-aoe2-de/58255):
>
> As with any game, there are bound to be errors or issues which cause unanticipated or unexpected results while you’re playing. These are known as “bugs,” and this is where you can report them! point_up Before you create a new post… …please check out the following support pages: [Age of Empires II: Definitive Edition Support & FAQ](https://support.ageofempires.com/hc/categories/360002911132) - This page covers common questions and technical issues, and offers some base troubleshooting advice. [Age of Empires II: Definitive Edition Known Issues & Solut…](https://support.ageofempires.com/hc/articles/360049490811)

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