There are a lot of examples starting on the OG days when the creators neglected the project and years after saying it was a failure
Years after on the development of III DE, they choose to WOKE the game for no reason
https://www.reddit.com/r/aoe3/comments/j2b9gt/de_colonial_age_renamed_to_commerce_age/
Then the constant shame of the game got at corporate level. With clearly neglect and dismissal of whatever it involves.
After the critical point come up when they announce the DLC on the New Year New Age event, After years of radio silence they shown info for only a few seconds and nothing more than 2 PNGs.
Months after, all started to go downhill. They dropped support for Complete Collection on Steam.
And the last nail on the coffin were the delay and the cancel announcements, while banning, blocking and gaslighting every member of the community who pointed that out, and ignoring the constant messages on requesting to back support the game. Like our friend @GwentMaster2163 wrote
And you are saying they do not hate the game?
Come on, man!
Wake up!