Hi, I bought a CD copy of Age of Empires III (not a steam key) and am having trouble launching the game. Everything goes smoothly during installation, but when I try to launch the game, I get the ‘loading’ blue circle mouse cursor for a few seconds and then nothing happens. If I open Task Manager at this point, I can see that there is indeed a background process titled ‘Age of Empires 3 (32-bit)’. I have another computer (also windows 10) with the game installed and it runs the game with no problems. I copied the entire game from this computer to the other computer, and it works with no problems (this doesn’t solve my problem because that install is from my other copy of the game (also CD’s) and I’m trying to make a new ESO account so I can play with my brother online). I compared the install files of the two computers and noticed that Age3Launcher.exe is missing from the one that will not run the game. If I uninstall then reinstall the game on the computer that runs the game just fine, I get the same problem as the first computer (game installs but will not run). This has led me to suspect that I am doing something wrong during installation.
I am running Windows 10 home edition (64-bit)
Here is what I have tried so far with identical results:
- Reinstalling using a different CD set
- Running the age3.exe in Vista compatibility mode
- Running the installer in Vista compatibility mode
- Copying Age3Launcher.exe to the install location and running that (also tried this in Vista compatibility mode)
- Saying ‘pretty please’
If you need any more information, or if something wasn’t clear, please let me know. Thanks!