# Age of mythology game blocked error code: 0xc000001d

**URL:** <https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171>\
**Category:** AoM - Discussion\
**Created:** [September 16, 2024, 3:16pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171 "2024-09-16T15:16:03Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Guilfred4471](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/guilfred4471/32/176587_2.png) [@Guilfred4471](https://forums.ageofempires.com/u/Guilfred4471)\
**Post date:** [September 16, 2024, 3:16pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171/1 "2024-09-16T15:16:03Z")

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I need help, I can’t find a solution to this error, I have already done everything from reinstalling Visual C++ Redistributables to passing cmd codes and nothing. Does anyone know the solution?

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**Author:** ![Shiiva8880](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/shiiva8880/32/191126_2.png) [@Shiiva8880](https://forums.ageofempires.com/u/Shiiva8880)\
**Post date:** [June 24, 2025, 11:42pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171/2 "2025-06-24T23:42:30Z")

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A mi me pasa igual… ayudaaaaaa

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**Author:** ![asasnapoll](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/asasnapoll/32/182874_2.png) [@asasnapoll](https://forums.ageofempires.com/u/asasnapoll)\
**Post date:** [August 30, 2025, 8:38pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171/3 "2025-08-30T20:38:13Z")

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Age of mythology - Error 0xc000001d Fix Guide  
■ Issue:  
Age of mythology fails to launch and shows the error code 0xc000001d (illegal  
instruction). This error usually occurs when the CPU cannot execute a specific instruction set (most  
often AVX/AVX2).  
■ Diagnosis:  
Even though the system had a modern CPU (Intel 13th Gen i5-13400F), CPU-Z did not list  
AVX/AVX2 support. This indicated that the CPU does support AVX, but the feature was disabled in  
the BIOS.  
■ Solution:

1. Enter BIOS (press DEL during startup). 2. Navigate to Advanced → CPU Features (or similar  
menu). 3. Find the option named ‘AVX’ or ‘Instruction Set Extensions’. 4. If it is set to Disabled,  
change it to Enabled. 5. Save and exit BIOS (F10). 6. Boot into Windows and check with CPU-Z →  
AVX/AVX2 should now be listed. 7. Launch Age of Empires IV again – the game should now run  
without errors.  
■ Note:  
This issue is not caused by Windows version, GPU drivers, or the game license key. It is entirely  
related to the AVX setting being disabled in BIOS.

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**Author:** ![PricedBus2782](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/pricedbus2782/32/187298_2.png) [@PricedBus2782](https://forums.ageofempires.com/u/PricedBus2782)\
**Post date:** [October 13, 2025, 9:29pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171/4 "2025-10-13T21:29:20Z")

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Man,  
I just want to thank you for this comment.  
I finally found the problem I was searching for almost a week, absolutely done everything from c++ repair windows reinstall couple of times disabled anti virus and everything.  
AVX2 was disabled in my BIOS  
I enabled and instantly was able to launch AOM Retold!”  
Thank you so much man!!!  
Really appreciate it

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**Author:** ![asasnapoll](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/asasnapoll/32/182874_2.png) [@asasnapoll](https://forums.ageofempires.com/u/asasnapoll)\
**Post date:** [October 13, 2025, 10:51pm UTC](https://forums.ageofempires.com/t/age-of-mythology-game-blocked-error-code-0xc000001d/262171/5 "2025-10-13T22:51:42Z")

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Not a problem, this error took my 4 hours to figure out, hf 🫡