Hello, I (or more accurately my father) have had this issue for well over a year at this point.
Here’s what happens: After launching the game (through Steam), the game will briefly show the microsoft logo video and immediately closes, providing no error message. It does generate a crash log which I will gladly provide if someone tells me what the process is.
Here’s what we have tried:
- Renaming the game application to Launcher
- Every setting in compatibility mode (for both the launcher and the main application)
- Updating Video Drivers
- Running the application and/or the launcher as administrator
Until I can provide the full crash log, here’s the relevant part for the crash (I had to open it in visual studio):
“the thread tried to read from or write to a virtual address for which it does not have access age of empires”
Any assistance would be greatly appreciated.