These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: V.100.12.56860.0
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Mac (Parallels)
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Even after a week since last claiming profile picture rewards, they remain unavailable.
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Open the Game
- Click Profile Picture
- Note that the Claim Reward button is greyed out after a week.
What was SUPPOSED to happen if the bug you encountered were not present?
The Claim Reward button should be available, after a week since last claiming it.
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.