Build version: 101.101.34793.0
Platform Microsoft Store
Issue:
Cannot start AOE2DE. The app is crashing
Initializing Localization Manager
Exception type 0xc0000005 occurred at 00007ff751269a1f
Writing out log
Reproduction Steps:
Click on Age of Empires 2 DE tile
Game is crashing
To workaround the issue,
Go to Settings app and reset Age of Empires 2 DE
Then go to Microsoft Store and install again Enhanced HD Grpahics add-on
Start Age of Empires 2 DE and play
Close the game
At the next start attempt, game is crashing again.
Same issue with new build 101.101.35209.0
Initializing Time System
Initializing Command Line
Constant Logging is OFF
Verbose Logging is OFF
Startup is being logged
Age of Empires II DE start at 2020-02-14T19:13:33.905Z
Build version: 101.101.35209.0
…
Initializing Additional Options
Initializing Localization Manager
Exception type 0xc0000005 occurred at 00007ff686cb0b3f
Writing out log
I don’t think that he meant it as a permanent fix.
You could also use the “workaround 3” - this is way more handy but you need to remember to disable the enhanced graphics package before quitting the game.
This bug was initially reported last year and it is very annoying.
All workarounds are just jokes and demonstrate a huge quality gap! It’s a shame that such localization issue is preventing people to enjoy and play game.
I’ve stopped playing to AOE2DE due to this issue. Because is so annoying to apply these nasty workarounds
Exactly, of course this is a WORKAROUND and not a permanent fix
you guys are funny @dominaPam@Ismwaell , I tried to help you… but ok, no good deed goes unpunished. Will remember next time to not waste my time
I understand it’s an annoying bug but if the rest of the game runs just fine, you’re still lucky. I can’t even start the game due to some other problems I can’t figure out
Indeed, the reaction from them is completely childish …
There is a workaround that is not as uncomfortable as changing the Windows language every time or reinstalling the game.
Or they can just remove the enhanced graphics package and the game is running without an issue - and the graphics are still good…
As you can see, I was already aware of a workaround before reporting this issue. But in 2 months, there is no progress at all on this issue because: we have workaround so everything is fine…
Ahhh that suggestion literally made me laugh… tried everything already, nothing works… I think it’s time for the developers to look into the bug and finally solve it… PLEASE!! Pretty pretty PLEASE!!
Hello everyone! Thank you for the report; as mentioned in the other thread, this issue has been reported to the team so they can work towards a fix:
If you find any additional information or workarounds, please feel free to visit that thread and leave a comment there, since it has the most up-to-date information about the issue.