Arena of the gods disconnecting mid game

  • Game Version: Premium

  • Build Number: v.100.18.50572.0 (574860R)

  • Platform: PlayStation

Issue: Arena of the gods crashes unexpectedly, says the connection was lost. Sometimes the playstation has a pop up asking for me to turn off parental controls and kicks me from the game, disconnects my playstation account from the game and doesnt allow me to start another match unless I close the game. I do not have parental controls on my account and no other game has had this issue before. My wifi isn’t the issue, I have tried troubleshooting multiple times. This has happened at least 15 times since I purchased the game about a month ago, it has only happened to me in the arena of the gods and not the main campaigns.

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Trigger Event: happens unexpectedly at any time during a game, i haven’t seen any patterns of an event happening that causes it, can happen as little as a minute into a match.

(what was happening at the time of the performance/stability issue)
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Repro Steps: Simply starting a game and waiting will eventually cause the game to disconnect.

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