Audio bug XBOX (random audio pieces cut out)

Age of Empires II: DE II - Report a Bug
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:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 81058
  • GAME PLATFORM: Microsoft Store
  • OPERATING SYSTEM: XBOX

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Sometimes when you launch into a game your audio is gone or only some audio queues are being played. Sometimes it can be all military sounds are gone or sometimes it can be villagers sounds gone. Its completely random. And it ruins the game for some players and can be a thing that losses you the game because you can’t hear the audio of being attacked and it can be very distracting.

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 25% of the time / matches I play (SOMETIMES)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

(Its completly random and can’t be reproduced every single game)

  1. Start ranked queue 1v1
  2. Find a game
  3. Sound bugged

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not present?
I should be able to hear sound of the game and not be missing some audio queues of the game.

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
https://www.youtube.com/watch?v=G7hfGoZl7Bc
Sorry for the music in the background! Game starts at 00:40~ and you can hear in the background that some audio queues is missing, example elephant sound, villager shooting bow, lumber-jacks, mining etc etc… And yes all the sound is on in the game and this happens randomly.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.
I can not submit the game file because this is on XBOX and not pc.
*

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This happens to me all the time. I use cloud play via Game Pass.

Edit: I’ve noticed my campaign missions or skirmishes start with no issue, all audio working. Then some time during the mission/match random sounds drop out. Once the audio issue begins, it continues across missions/matches until the game is restarted.

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I am on xbox and so SICK of losing audio. Anytime I or my friends play a game that lasts a long time we inevitably lose CRITICAL audio at some point in the game. For example, YOU CAN’T HEAR THE OPPONENT CUTTING THROUGH TREES WITH A MANGONEL. Just lost a 2.5 hour match due to this. It’s ridiculous and happens every single time the game goes longer than an hour or so on XBOX.

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