Banning for queue dodging goind wild

:arrow_forward: GAME INFORMATION

  • GAME BUILD #: 101.101.61591.0 8647032
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 11

:arrow_forward: ISSUE EXPERIENCED

I started in the ranked ladder for my first game and I got banned for a minute or so because I had, according to the system, ALT-F4 a game. I never did that so I am quite surprise. Last thursday, I was playing with a friend and his game crashed during the waiting, we got banned for a minute or so,

:arrow_forward: FREQUENCY OF ISSUE

  • 25% of the time / matches I play (SOMETIMES)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to reproduce the issue:

  1. Try to play a game
  2. ???
  3. Profit your waiting time.

:arrow_forward: EXPECTED RESULT

  1. Try to play a game,
  2. Play a game.

:arrow_forward: IMAGE

None

:arrow_forward: GAME FILES (SAVE / RECORDING)

None

Hi @tcheetch !

Thanks for this, we are already tracking this issue!

1 Like

For me is getting impossible to play the game.

The game crashes after finding a match for no reason, but everything is up to date here.

Also when it finds a match, the game stays on the Match Found screen with the “loading” gif rolling and never starts, after a while, the game says I quit the match and gives me a ban!

Lost a lot of ELO due to that and now what is getting very frustrating is that I’m getting banned for longer and longer because of a game BUG!

If you leave the game before the 5 minute mark for whatever reason it is considered as dodging. It really doesnt matter if you just resign, Alt + F4 or having a crash.

The main issue is havving a queue dodging system, while also having an not stable game at all. So all these crashes result in queue dodging penalties.

In team games it is even more terrible. If someone crashes, then you have to stay in the game for 5 minutes, otherwise you will get a ban too.