Black screen after intro cinematic

[IkoKnight8151]

Hi @Nogalacan and @CUE999 !

We are still investigating this issue.

Could you send to us the files generated in the Enhanced Logging Build?

[HOW TO] Use the Enhanced Logging Build to generate Networking Logs (Disconnects)

If you are experiencing reliable disconnects or crashes from the game, a tool that can help you (and the Age of Empires team) understand the problem better is the ENHANCED LOGGING BUILD. What is the Enhanced Logging Build? Steam users can access a special Steam Beta branch called the Enhanced Logging Build. This branch will allow you to play with users on the main game branch, while generate advanced networking logs behind-the-scenes. These logs can help our team diagnose critical c…

Once the game is open try to close it with Ctrl+Break or Ctrl+Pause

Could you send to us the log files and mdumps generated? Those could be found here: “C:\Users\USER\Games\Age of Empires 2 DE\logs”

The format is similar to this: “2022.05.16-18.12.33” for the logs and similar to this “AoE2DESteam-58115-2022.01.19-15.05.33.mdmp” for the mdumps

Thanks!