Black screen in ranked menu

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 15050943
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

  • black screen when selecting the ranked menu ,The background music is heard and the cursor is shown.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
I have been able to play qualifying if someone invites me but on the selection screen and when I return to the menu after finishing the game or selecting statistics the screen returns to black.It only happens to me in this mode.

information resources:

  • Intel(R) Core™ i7-3770 CPU @ 3.40GHz, 3401 Mhz, 4 main processors, 8 logical processors

*24 GB external ram

*graphics card: nvidia Geforce 9800 GT, 1 GB DDR3

*driver 342.01

Here’s the steps to reproduce the issue:

1.start game.
2. select ranked from the menu.

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:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
be able to see the ranked mode menu.

:arrow_forward: IMAGE

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