Blackscreen/ Game crash when entering the Options/Settings

:arrow_forward: GAME INFORMATION

  • PLATFORM: Microsoft Store
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Whenever I enter the game options ingame, I get a blackscreen and cannot do anything anymore (I see the typical AOE cursor and can move it, but on a black screen). I have to close the game unfortunately. If I enter the options from the main menu I dont get a blackscreen, but I still can not klick on anything or go back to the main menu, so I also have to shut down the game. Interestingly, whenever I reinstall the game I can enter the game options once from the main menu with no blackscreen/game freezing happening. Even if I dont change any settings, if I enter the options again after restarting the game (so the second running of the game after installing) the described problem occurres again.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS) (under the described circumstances)

:arrow_forward: REPRODUCTION STEPS

as described above