Bug: Loading screen loadsfor minutes (or indefinitely)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 101102.1156.0
  • OPERATING SYSTEM: Windows 11

I recently installed the enhanced graphics DLC and switched my PC. Before, I did not experience this issue. The new PC is well able to support the enhanced graphics DLC .

:arrow_forward: ISSUE EXPERIENCED

After 1v1 matchmaking completed, the loading screen is active for a couple of minutes without loading the game.
Usually, there is a check mark behind each name, this check mark does not show for either player.
Edit Alt+F4’ed out of the loading screen after 30 minutes.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • Less than 25% of the time / matches I play (RARELY)

I experienced this issue 2 times in the last 10 games. Once I was able to load the game after a period of 5-10 minutes, for the second game I am currently still waiting.

:arrow_forward: ############ STEPS

It is not possible to reproduce the issue consistently.

  1. Queue up in the 1v1 multiplayer game
  2. click ready
  3. wait for minute countdown to finish or the other player to hit the “ready” box
  4. hang in the wait screen (the screen that lists teams, civs, name, game mode, advanced properties etc).

:arrow_forward: EXPECTED RESULT

The game loads.

:arrow_forward: IMAGE

:arrow_forward: GAME FILES (SAVE / RECORDING)

  • not possible (yet), still waiting.

Btw I think it is funny that r3pr0dUCt10N now seems to blacklisted :D. Therefore the default headline does not show anymore

1 Like

Hi @slow10ris were you loading a large map?

1 Like

I don’t play multiplayer but I often get that when playing campaigns

1 Like

No, it’s just a tiny map (in the standard 1v1 multiplayer). The screenshot is from when I was waiting with the opponent that I seemed to have queued up with and the (default) map preferences. Later I saw that my opponent either did not match up with me, or was way more impatient than I was ( when I quit the loading screen I saw that they played a 1v1 for 45 minutes in-game while I was still staring at the loading screen :D). I did not quit because I was unsure if that would have counted as queue dodging, so it took me ~ 45 minutes until I ran out of other things I could do and Alt-F4’ed the game