# \[BUG\] Micro-freezes in online multiplayer since May 7 update - UploadCloudMatchReplay blocking BattleServerRelay

**URL:** <https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082>\
**Category:** IV - Report a Bug\
**Created:** [May 11, 2026, 4:29pm UTC](https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082 "2026-05-11T16:29:39Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Leví](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/lev%C3%AD/32/209372_2.png) [@Leví](https://forums.ageofempires.com/u/Lev%C3%AD)\
**Post date:** [May 11, 2026, 4:29pm UTC](https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082/1 "2026-05-11T16:29:40Z")

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## Build Number: Updated May 7, 2026
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## Platform: Steam
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## Operating System: Windows 11

> ## Issue:

Since the May 7, 2026 update, I’ve been experiencing periodic micro-freezes exclusively in online multiplayer matches. The game freezes for about 1 second every 2-3 minutes and then resumes normally. The issue is worse in team games with more players. It does NOT occur in single player or offline modes.

> ### Trigger Event:

The freeze happens periodically during online matches with no specific player action triggering it. It occurs automatically at regular intervals, more frequently in team games with more human players connected.

> ### Repro Steps:

1. Start any online multiplayer match (worse in team games with 4+ players)

2. Play for approximately 2-3 minutes

3. The game will freeze for ~1 second and resume on its own

4. This repeats consistently throughout the entire match

5. Issue does NOT reproduce in single player or vs AI offline modes

6. Reproduced in 100% of online matches since the May 7 update

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<div class="post-metadata">

**Author:** ![Leví](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/lev%C3%AD/32/209372_2.png) [@Leví](https://forums.ageofempires.com/u/Lev%C3%AD)\
**Post date:** [May 12, 2026, 2:18pm UTC](https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082/2 "2026-05-12T14:18:39Z")

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**Update with additional evidence — two matches comparison:**

I was able to capture logs from two different 3v3 matches. One played fine with no freezes, the other had multiple freeze events. Comparing both reveals a clear pattern:

**Match with NO freezes — end of session:**

```auto
21:58:36.629 NetworkManagerInternal::FlushJobs - flushing remaining (1) dynamic jobs:
21:58:36.629 Dynamic job SetDataAsync still running
21:58:37.236 NetworkManagerInternal waited 608 ms for async jobs to complete successfully

```

Only 1 async job pending, resolved in 608ms.

**Match WITH freezes — end of session:**

```auto
11:14:24.359 NetworkManagerInternal::FlushJobs - flushing remaining (16) dynamic jobs:
11:14:24.359 Dynamic job UploadCloudMatchReplay-REPLAY still running
11:14:24.359 Dynamic job UploadCloudMatchReplay-DATA still running
11:14:24.359 Dynamic job WorldwideGetRelayServerQosInfoAsync still running
11:14:24.359 Dynamic job WorldwideUploadReplayAsync still running
11:14:24.359 Dynamic job WorldwideUploadReplayAsync still running
11:14:24.359 Dynamic job CommunityEventStatsCache still running (x3)
11:14:33.340 NetworkManagerInternal waited 3977 ms for async jobs to complete successfully

```

16 async jobs running simultaneously, taking nearly 4 seconds to resolve.

The key difference is the presence of `UploadCloudMatchReplay`, `WorldwideGetRelayServerQosInfoAsync` and multiple concurrent `CommunityEventStatsCache` calls in the match that froze. It appears these jobs are being triggered during gameplay and competing with `BattleServerRelay`, causing the freezes. This behavior started with the May 7 update and did not occur before.

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**Author:** ![TheLiberator236](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/theliberator236/32/179247_2.png) [@TheLiberator236](https://forums.ageofempires.com/u/TheLiberator236)\
**Post date:** [May 12, 2026, 2:24pm UTC](https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082/3 "2026-05-12T14:24:33Z")

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Yeah game is having connection issues  
It seems due to server connection or something

 ![image](https://forums.ageofempires.com/uploads/default/original/3X/2/8/28204ce11cae361fc9c3aa137984f5a1f031d319.jpeg)

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<div class="post-metadata">

**Author:** ![NoirMolk](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/noirmolk/32/146888_2.png) [@NoirMolk](https://forums.ageofempires.com/u/NoirMolk)\
**Post date:** [May 28, 2026, 6:22am UTC](https://forums.ageofempires.com/t/bug-micro-freezes-in-online-multiplayer-since-may-7-update-uploadcloudmatchreplay-blocking-battleserverrelay/286082/4 "2026-05-28T06:22:59Z")

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I confirm the issue, i always play with 3 friends and before the update we never had an async issue, now everytime we play, the sound crashes in late game (2hrs playing) and there is always one of the players with a HUGE unplayable because one of my friends or myself gets out of sync, we even finish and win the game and the one behind with the lag is still “playing” because of the out of sync issues. this is unplayable.
