Campaign progress reset after exiting game

Age of Empires II: DE II - Report a Bug
1

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 95810
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Campaign progress reset after exiting the game. I don’t have cloud storage on previously because it was full.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Ensure that you don’t have steam cloud storage on
  2. Finish a campaign mission with or without cheat
  3. Close Game gracefully
  4. Open the game and see things got reset

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

This is my achievement page for Armenian-2
image

This is what I have in my game

image
image1344×785 116 KB

Terrible that this has been an issue since release and nothing has been done.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

3 Likes
2

Yes, i played first Armenian’s Campaing yesterday, today i don’t have access to second one and the gold symbol on the first one disappear

3

I have same issues with RoR AoE1 campaigns. I have a question did you tried PUP version of game, because I suspect using that screwed up my campaign progression? In PUP when I finished some missions in RoR AoE1 campaigns and quit the game it even kept the progression, only live version does not that.

4

Well I did play in PUP for one or two games in the lobby. If that is the cause it would be so weird

5

I wasn’t able to reproduce this issue, but many players reported it. I talked with the team and we’re investigating the issue.
Thanks for the report.

6

It seems that at the time of the release of the new DLC, there were some issues with the servers that could’ve caused these issues. The issue should be fixed by now. Let me know if you have issues again, sorry for the inconvenieces :slight_smile:

7

Hi Felizon,

I could reproduce this issue just now. Here is a save file that puts you 10s away from winning the first level of the Thoros campaign. Hopefully that saves you time.

Win, see Thoros 1 with a gold medal and Thoros 2 unlocked, restart the game, see Thoros 1 without medal and Thoros 2 unavailable.

ARMENIA_1B.aoe2spgame (1.4 MB)

8

Do you happen to have the savegame file of second level so that I don’t have to play it again lol

9

Not yet but I’ll send it to you when I have finished it ^^

__

Edit: @WipeIt7314
ARMENIA_2A.aoe2spgame (1.4 MB)

1 Like
10

Hello, I had the same problem. It indeed seems to be related to the PUP Beta. I renamed the file PupPlayer.nfp in my game configuration folder and it works now.

1 Like
11

I knew it, it had to be PUP fault.

You renamed it to what? Just adding random letter worked?

Edit: You are right just adding random letter to PupPlayer.nfp worked.

12

I didn’t get to play the beta (I didn’t even have the option to install it) and it doesn’t work.

13

I do not think it’s that. I didn’t get to play the beta (I didn’t even have the option to install it) and it doesn’t work.

14

Thanks for the solution, it solved the issue for me.

Just to be clear, you can delete the file. Renaming it just means the game can’t find it, but it’s of no use outside the PUP anyway.

1 Like
15

This issue is not fixed. Really bummed - did the Ascent of Egypt campaign - just fine.
Finished all of Voices of Babylon in the same day…great!
I log in next day - no progress saved. Says start at lvl 1. :frowning:

I have savegames and such if you need to investigate it.

I renamed that PupPlayer.nfp to xPupPlayer.nfp. Re-did a few scenarios, won.
Did not help.

edit: By the way, not doing cloud saves at all. This still happened.

16

Try deleting the file and reinstalling the game.

17

The cloud saving should save you from it so easy way is to enable it.
Can test the bug by doing “i r winner”
Maybe you have multiple PupPlayer.nfp