Cannot accept an invite while in the ranked queue (Lost connection to Multiplayer Services)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 53347
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
If you accept an invite while in the ranked matchmaking queue, you will get an error ‘Sorry. You have lost connection to Multiplayer Services’

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Go to the Ranked Queue and click ‘Find Match’
  2. Accept an invite to a lobby, or join a lobby through an aoe2de:// link

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?
I would expect to join the lobby, or stay in the ranked queue and display a helpful error message.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
lost-connection

Hey @CurvedBerry6507 ,
thanks a lot for the report, we are now tracking the issue. :slight_smile:
Have a nice day