Can't unlock the New Explorer after multiple log ins

:arrow_forward: GAME INFORMATION

  • **GAME BUILD #:**100.14.43676.0
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

I can’t access or unlock the new Russian explorer customisation even after logging in multiple times.

:arrow_forward: FREQUENCY OF ISSUE

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

Even after loggin in and out multiple times I can’t seem to get the reward.

Here’s the steps to reproduce the issue:

  1. Logging in does not give the reward
  2. even after finishing a solo match does not unlock it

:arrow_forward: EXPECTED RESULT

I want to get the reward :'(.

skirmish didn’t work, multiplayer 1v1 vs AI does work, try to make lobby 1v1 vs easiest AI then rush it to death

Para obtener la recompensa se debía jugar una partida de un solo jugador o multijugador. Con eso ya participabas del evento. Cuando se llegó a los 200000, a mi parecer, se cerró el evento y ya no da su recompensa si no fuiste uno de esos 200 mil. Habrá más eventos como este todos los meses.

Can you try to make a support ticket here: