Can't update Mods

Age of Empires II: DE II - Report a Bug
1

Game Version:

  • Build (101.101.33315.0)
  • Platform (Steam)

Issue:

Created a taunt Mod
https://www.ageofempires.com/mods/details/1714/

Wanted to update it.
New Link
https://www.ageofempires.com/mods/details/1987/

Couldn’t update original Mod (I mean the files not the description). Tried via website (uploading a zip) and via in-game mod menu (selecting update in my mods and pointing it to folder with new files).
Would get error during upload to only use game files (weird because they work fine from my local mods folder), then without changing anything would try again and succeed.
Would then crash if i tried to download it, but only if i clicked on it in the ‘installed mods’ tab while it had the “hourglass/circle” spinning. If i didn’t click it and just watched it would go over 20 minutes with no activity, no new folders even in the subscribed folder.
I also tried waiting over 10 minutes between each step to give things a chance to update and sync.
I had to unpublish my original, losing my likes and downloads/subscription counts.
Then republish with a new slightly different name.
:thinking:
I wondered if file names being too long could have had something to do with this so I trimmed my file names at some point in the middle of troubleshooting.

Here are log files and event viewer errors from crashing while trying to download my own mod.
2019.12.03-20.50.21.txt (4.9 KB)

[ Name ] Application Error

|||- EventID 1000

[ Qualifiers ] 0

Level 2

Task 100

Keywords 0x80000000000000

|||- TimeCreated

[ SystemTime ] 2019-12-04T01:51:08.968944900Z

EventRecordID 13670

Channel Application

Computer emerald-pc

Security

- EventData

AoE2DE_s.exe

101.101.33315.0

5ddceae9

AoE2DE_s.exe

101.101.33315.0

5ddceae9

c000041d

00000000003a516a

2dbc

01d5aa452d365420

C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe

C:\Program Files (x86)\Steam\steamapps\common\AoE2DE\AoE2DE_s.exe

6eb371a0-7602-42e1-9181-3ad3d01aade7

  • EventID 1001

[ Qualifiers] 0

Level 4

Task 0

Keywords 0x80000000000000

  • TimeCreated

[ SystemTime] 2019-12-04T01:51:10.301268400Z

EventRecordID 13671

Channel Application

Security

  • EventData

    1678305156947877332
    4
    APPCRASH
    Not available
    0
    AoE2DE_s.exe
    101.101.33315.0
    5ddceae9
    AoE2DE_s.exe
    101.101.33315.0
    5ddceae9
    c000041d
    00000000003a516a

    \?\C:\Users*\Games\Age of Empires 2 DE\logs\2019.12.03-20.50.21.txt \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER601B.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61D1.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER6201.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER61FF.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER623F.tmp.txt
    \?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_AoE2DE_s.exe_bf9459d285d8cc8b3508779e0299a9e7a6f7979_04083b90_b9956c06-72c3-4634-9e74-5e2c5c372a9f

    0
    6eb371a0-7602-42e1-9181-3ad3d01aade7
    268435456
    78c7e52f92e9f9ce074a89a5f0959dd4
    0

Reproduction Steps:

  1. upload a mod
  2. attempt to update it’s files
  3. attempt to download the update
  4. upload a mod with long filenames, say, 80 characters
  5. attempt to update it’s files
  6. attempt to download the updates

(ATTACH A SCREENSHOT IF YOU ARE ABLE!)

1 Like
2

@DodoNotDoDo Do you know some info which might help Merlin with updating a mod on the Age of Empires website?

3

I’m not seeing any obvious reasons for the issue. @MerlinMadHat do you know about what day/time you were hitting the issues and what time zone you’re in? That might help narrow down error logging to search for.

4

according to the log 2019.12.03-20.50.21 EST
Dec 3rd, 8:50pm EST

i have since replicated crashing when using long file names. At over 105 characters the game wouldn’t load. At around 80 characters the game would load, but would error (only use game files) when uploading only on first try, then would work on 2nd. but would crash when trying to download. At around 40 characters i had no problems.
I suspect the number of characters that trigger this will vary depending on the length of the windows user name as it is part of the path to the mods folder.

I’m not sure if the update features remove all of the previous files, or just adds new ones, or only updates the description. but when trying to update a taunt pack i saw no changes to the files after updating. I select update from in game, i point it to the folder in my local folder that has new files. I publish. i wait 10 minutes. no change, i unsubscribe, resubscribe, no changes to the files in the subscribed folder.

5

This error box shows up when crashing.
Untitled
funny, i dont have an e: drive nor have ever seen a phoenix directory.

6

Thanks for the extra info. I’ll report it as a bug.

7

Another new link, cause this is the only way i can make updates.
https://www.ageofempires.com/mods/details/1987/
My subscribers are wondering why they keep having to resubscribe.
This needs fixed.