Hello,
Here since obtaining my game Age of Empire II: Definitive Edition that I have a color problem playing with my friends against the AI. My team’s color is always gray! Even though I have uninstalled the game and reinstalled it, I am gray again and again, I find it a shame not to be able to change my color. Do you have a solution please? I of course have no mods and have already checked to see if I had a color blind setting enabled, but none of those settings were enabled.
thank you so much
good game to everyone!
Hey, thats a weird behavior, did you try verifying your game on steam?
Hey! Yup, I tried really everything, and still, I’m gray whatever If I’m the host or not, this didn’t appear in campaigns, I get the color the campaign give to me, but when I play with friends vs AI, I’m gray…
Well, then i can help you by forwarding you here to contact our Support team:https://support.ageofempires.com/hc/en-us/requests/new so we can investigate what is happening. Please include your DxDiag and logs . Steps to find those are here: https://support.ageofempires.com/hc/en-us/articles/360052783111-How-to-find-information-for-troubleshooting-with-Support¨
Okay, I sent a request to the support.
Thank you ! Also I didn’t have logs about crash report, or I didn’t find him in the folders the support tell me to search it.