Console crash priority

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: AOE 2 DE INSTALLED
  • GAME PLATFORM: Steam / Microsoft Store / Xbox / PlayStation : XBOX X
  • OPERATING SYSTEM: Windows 11 / Windows 10 / Windows 8 / Windows 7 / Mac / Linux

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

XBOX X USERS / console users not receiving bug fix for crashing for over a week.

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST !

  • Less than 25% of the time / matches I play (RARELY)
  • 25% of the time / matches I play (SOMETIMES)
  • 50% of the time / matches I play (FREQUENTLY)
  • 100% of the time / matches I play (ALWAYS)

90% of matches

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptiv e!

Here’s the steps to reproduce the issue:

  1. Load game

  2. Play game

  3. Crash to dash at 25-30 min

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not prese nt?

Broken game w no support.

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the prob lem.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file ser vice.

This bug has been a MAJOR issue since the civ. Update. Console community is seeing no progress other than the “we are aware” comments. This is ruining AOE experience for many. Please make this a priority.

Thank you!