GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
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Constant Crash to Desktop (no error) after 5-7 minutes in main menu / multiplayer on Intel i5-1135G7
Issue:
The game completely closes itself to desktop without any error message or warning exactly 5-7 minutes after launching, even if I just stay idle in the main menu or multiplayer lobby. This issue has been persisting through the recent updates, including the latest build 185872.
GAME BUILD #: 185872 -
GAME PLATFORM: Steam
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OPERATING SYSTEM: Windows 11 and before was crashed on Windows 10
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
Specs:
- CPU: Intel(R) Core™ i5-1135G7 @ 2.40GHz (11th Gen)
- GPU: Intel(R) Iris(R) Xe Graphics (Driver: 32.0.101.7088 / 31.0.101.5592)
- RAM: 16 GB
- Platform: Steam (Retail/Release)
Logs snippet:
PlayerSessionID = H8SNor7Pt06oV2OUXEGdXw==
Version = 101.103.54800.0 #(185872)
Config = Retail
Stream = release_13_0_0_build_machine
(Note: The log cuts off exactly after these headers, no exception codes generated).
Steps tried: Verified file integrity, clean reinstalled GPU drivers (both 31.x and 32.x branches), tested in full Steam offline mode, adjusted virtual memory/pagefile, disabled Intel Dynamic Tuning, disabled overlays. Nothing stops the 5-minute crash. Please fix the memory/integrity check conflict with 11th Gen Intel processors.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.