# Constant Crash to Desktop (no error) after 5-7 minutes in main menu / multiplayer

**URL:** <https://forums.ageofempires.com/t/constant-crash-to-desktop-no-error-after-5-7-minutes-in-main-menu-multiplayer/289882>\
**Category:** II - Report a Bug\
**Created:** [September 23, 2026, 8:40am UTC](https://forums.ageofempires.com/t/constant-crash-to-desktop-no-error-after-5-7-minutes-in-main-menu-multiplayer/289882 "2026-09-23T08:40:39Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![shedan2000](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/shedan2000/32/146888_2.png) [@shedan2000](https://forums.ageofempires.com/u/shedan2000)\
**Post date:** [September 23, 2026, 8:40am UTC](https://forums.ageofempires.com/t/constant-crash-to-desktop-no-error-after-5-7-minutes-in-main-menu-multiplayer/289882/1 "2026-09-23T08:40:39Z")

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### ▶ GAME INFORMATION

👇 _These details are CRITICAL; DO NOT skip them or your issue may not be reviewed._

- Constant Crash to Desktop (no error) after 5-7 minutes in main menu / multiplayer on Intel i5-1135G7

- **GAME PLATFORM:** Steam

- **OPERATING SYSTEM:** Windows 11 and before was crashed on Windows 10

### ▶ FREQUENCY OF ISSUE

👇 _How often does the issue occur? CHOSE ONE; DELETE THE REST!_

- **100%** of the time / matches I play (ALWAYS)

### ▶ **Specs:**

- **CPU:** Intel(R) Core™ i5-1135G7 @ 2.40GHz (11th Gen)
- **GPU:** Intel(R) Iris(R) Xe Graphics (Driver: 32.0.101.7088 / 31.0.101.5592)
- **RAM:** 16 GB
- **Platform:** Steam (Retail/Release)

**Logs snippet:**  
PlayerSessionID = H8SNor7Pt06oV2OUXEGdXw==  
Version = 101.103.54800.0 #(185872)  
Config = Retail  
Stream = release\_13\_0\_0\_build\_machine  
_(Note: The log cuts off exactly after these headers, no exception codes generated)._

**Steps tried:** Verified file integrity, clean reinstalled GPU drivers (both 31.x and 32.x branches), tested in full Steam offline mode, adjusted virtual memory/pagefile, disabled Intel Dynamic Tuning, disabled overlays. Nothing stops the 5-minute crash. Please fix the memory/integrity check conflict with 11th Gen Intel processors.

### ▶ GAME FILES (SAVE / RECORDING)

👇 _Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service._

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**Author:** ![aocashleylynn](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/aocashleylynn/32/29254_2.png) [@aocashleylynn](https://forums.ageofempires.com/u/aocashleylynn)\
**Post date:** [September 24, 2026, 2:39pm UTC](https://forums.ageofempires.com/t/constant-crash-to-desktop-no-error-after-5-7-minutes-in-main-menu-multiplayer/289882/2 "2026-09-24T14:39:37Z")

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Could you check if your game is using the Run as Administrator setting in Windows? If it is, please try disabling that and see if it helps.