# Constantly Crashing BugSplat release\_10\_1\_0\_RTM\_x64 **URL:** \ **Category:** IV - Report a Bug\ **Created:** [June 5, 2024, 3:37pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934 "2024-06-05T15:37:41Z")\ **Posts on this page:** 17\ **Page:** 1
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [June 5, 2024, 3:37pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/1 "2024-06-05T15:37:41Z")
Hi guys, I am using the newest version + DLC and got crashes of the game constantly. Mostly after a few minutes, sometimes a little more. I crashed at least half of the times for the last 50 ranked games. I tried everything on Reddit and Youtube (like at least 20 fixes including re-install of Win11, clean boot, verifying integrity files, re-installing AOE4, re-installing and updating graphic drivers, admin rights, starting from RelicCardinal app, re-installing C++ Redistributables etc.) I also contacted support - so far no solution. Here is the error message happening some minutes ago in the “eventvwr”: A crash report from application release\_10\_1\_0\_RTM\_x64 has been successfully logged to [www.BugSplat.com](http://www.bugsplat.com/) as worldsedge\_cardinal-2094454. It even crashes when I just have AOE4 in the background in the lobby after a while. I am sure I am not the only one frustrated here. Anyone with fixes? ---
**Author:** ![GoodWill](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/goodwill/32/146888_2.png) [@GoodWill](https://forums.ageofempires.com/u/GoodWill)\ **Post date:** [June 11, 2024, 4:12pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/2 "2024-06-11T16:12:48Z")
Hi, i got the same error BugSplat-worldsedge\_cardinal-release\_10\_1\_0\_RTM\_x64, i get this from xbox Gamepass and Steam. ---
**Author:** ![cornbreadtime](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/cornbreadtime/32/170642_2.png) [@cornbreadtime](https://forums.ageofempires.com/u/cornbreadtime)\ **Post date:** [June 13, 2024, 3:05am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/3 "2024-06-13T03:05:22Z")
Hello, I am also getting the same error. I can barely even open the game. It’s honestly amazing how bad this game is ran. ---
**Author:** ![EntwinedSpoon](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/entwinedspoon/32/170954_2.png) [@EntwinedSpoon](https://forums.ageofempires.com/u/EntwinedSpoon)\ **Post date:** [June 17, 2024, 5:15am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/4 "2024-06-17T05:15:23Z")
Really hoping the support team can provide help. I’m getting the exact same error code as you all, 10\_1\_0\_RTM\_x64 and it has left me unable to play the game. The game crashes nearly every time I launch or within a few minutes of starting a game. My PC is well beyond the capabilities to play the game. I uninstalled the game countless times, updated all drivers. I’ve even gone as far as hard resetting my entire PC. Nothing works. ---
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [July 7, 2024, 10:05am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/5 "2024-07-07T10:05:16Z")
Very weird. So I bought a new cooler + Power Supply. I did not have any crashes for the past 2 weeks of playing anymore. Today, it happened again though. Very random. ---
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [July 8, 2024, 10:45am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/6 "2024-07-08T10:45:33Z")
Update: So yeah - last 3 ranked games - crash after 20/30 minutes… all games looked like a solid win, it is so annoying ---
**Author:** ![cornbreadtime](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/cornbreadtime/32/170642_2.png) [@cornbreadtime](https://forums.ageofempires.com/u/cornbreadtime)\ **Post date:** [July 10, 2024, 3:55am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/7 "2024-07-10T03:55:14Z")
It’s not your PC. It’s the game. ---
**Author:** ![Santqs](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/santqs/32/152879_2.png) [@Santqs](https://forums.ageofempires.com/u/Santqs)\ **Post date:** [July 11, 2024, 1:31pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/8 "2024-07-11T13:31:49Z")
Same issue here, reinstalled PC, drivers everything, works fine for couple games, random crashes now in matchmaking Q, random game when winning… ---
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [July 12, 2024, 10:51am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/9 "2024-07-12T10:51:01Z")
Someone recommended me to update my BIOS. I did and did not have a crash last 5 games… hm ---
**Author:** ![MartialGalaxy49](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/martialgalaxy49/32/146910_2.png) [@MartialGalaxy49](https://forums.ageofempires.com/u/MartialGalaxy49)\ **Post date:** [July 12, 2024, 1:27pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/10 "2024-07-12T13:27:13Z")
Yes, I would agree with that. This game seems to be very sensitive to any kind of overclocking. My solution for the same issue in the past was a bios update with a 66 mhz downclock to my memory timing (xmp profile was overclocking memory). Went from constant crashes in AOE4 to never crashing. ---
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [July 13, 2024, 5:15pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/11 "2024-07-13T17:15:32Z")
But my crashes came back :'D ---
**Author:** ![GoodWill](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/goodwill/32/146888_2.png) [@GoodWill](https://forums.ageofempires.com/u/GoodWill)\ **Post date:** [July 22, 2024, 6:24pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/12 "2024-07-22T18:24:37Z")
Dont know why Support wont help here. ---
**Author:** ![SireDirtyOThePirate](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/siredirtyothepirate/32/170054_2.png) [@SireDirtyOThePirate](https://forums.ageofempires.com/u/SireDirtyOThePirate)\ **Post date:** [July 29, 2024, 10:10am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/13 "2024-07-29T10:10:09Z")
Updating you guys after some successful ranked games but still I am getting crashes like every third game pretty randomly. It is killing the game experience so much for me that I am thinking about quitting. I am in Low Plat but almost 100 out of 300 games crashed on me… that is frustrating and doesn’t seem to get solved. Pros quit left and right, I don’t think devs care that much and rather focus on AOE2 + AOM. Maybe that’s just me malding… ---
**Author:** ![V-a-e-l-y-n](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/v-a-e-l-y-n/32/174015_2.png) [@V-a-e-l-y-n](https://forums.ageofempires.com/u/V-a-e-l-y-n)\ **Post date:** [August 20, 2024, 11:36pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/14 "2024-08-20T23:36:41Z")
Updating this thread to share that I am also seeing this problem. It is not our machines. The game has a bug that they have to fix. I don’t know why they won’t address this problem since it literally makes the game completely unplayable for so many people. ---
**Author:** ![Sikquiver](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/sikquiver/32/146888_2.png) [@Sikquiver](https://forums.ageofempires.com/u/Sikquiver)\ **Post date:** [October 18, 2024, 4:49am UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/15 "2024-10-18T04:49:49Z")
Same ting to me. My computer used to crash but now I underclock it and only game crashes ---
**Author:** ![BodyOdorFunk](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/bodyodorfunk/32/146888_2.png) [@BodyOdorFunk](https://forums.ageofempires.com/u/BodyOdorFunk)\ **Post date:** [October 18, 2024, 5:20pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/16 "2024-10-18T17:20:15Z")
I was having this issue and it resolved when I turned off XMP in my BIOS for my RAM. Like most CTD’s, this was an issue with memory. [\* List item](https://www.reddit.com/r/overclocking/comments/o9z5jz/xmp_profile_causing_pc_to_crash/) [\* List item](https://www.reddit.com/r/buildapc/comments/12lauuc/running_xmp_causes_crashes/) ---
**Author:** ![xarielx506](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/xarielx506/32/199600_2.png) [@xarielx506](https://forums.ageofempires.com/u/xarielx506)\ **Post date:** [October 1, 2025, 4:52pm UTC](https://forums.ageofempires.com/t/constantly-crashing-bugsplat-release-10-1-0-rtm-x64/254934/17 "2025-10-01T16:52:57Z")
I have the same issue, so many ranked games crashing, going to try xmp