Crash to desktop from menu / loading screen

Age of Empires II: DE II - Report a Bug
1

Game Version:

  • Build: 101.101.35584.0 4714640
  • Platform: Steam
  • Operating System: Windows 10

Issue:

The game kept crashing to desktop from the main menu and while loading a game, crashed 3 times on a row today, and once yesterday.
These types of crashes never happened to me before.

Reproduction Steps:

First crash: Crash to desktop from main menu, didn’t press anything yet.

Second crash: Alt tabbed from main menu to check Memory usage in the task manager. Memory usage was normal, but the game Crashed while still alt tabbed.

Third crash: While loading a single player game.

ATTACHMENTS:

DXDIAG : DxDiag.txt (104.4 KB)

2

Thanks for the details. I’m sorry to hear that the game is crashing. Have you already tried the troubleshooting steps in this article?

I hope this helps!