Crash when double clicking gates (had 3 on screen)

:arrow_forward: GAME INFORMATION

  • Build: 101.101.37906.0 5105673
  • Platform: Steam
  • Operating System: Windows 10
  • Gamertag: I can add if needed

:arrow_forward: ISSUE

Crash when double clicking gates (had 3 on screen)

:arrow_forward: REPRODUCTION STEPS

Here’s how to reproduce the issue:

  1. Arena map
  2. Double click a gate (3 selected)
  3. Crash, game closed without notification, friend told me I was still in the game for 3-4 mins more.

:arrow_forward: GAME FILES

  • I can add the recorded file if needed.

:arrow_forward: IMAGE & ATTACHMENTS

Maybe 4 gates were selected (one that was in the front wall gets selected in the recording, this gate is not in the screen)

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Hey there! Definitely throw us that recorded file and I’ll have our team take a look. Thanks for the report!

Here is the link (first time doing this)

Sorry for the delay

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No problem at all! Thank you for the file. I’ve passed this along to the team so they can take a look at the exact circumstances leading up to the crash!

Thanks again for letting us know!

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OKAY! We could use another file from you, since the team is not able to reproduce the crash internally. Would you mind digging up your “minidump” crash file after you reproduce the crash? You should find it here:

  • C:\Program Files (x86)\Steam\steamapps\common\AoE2DE

It should be called AoE2DE_s.mdmp. If you can upload and send that my way, I’ll get it passed along or a second review!

Thank you!

Here is the file I found, not sure it will help date is 22/06/2020, thats the minidump for a more recent crash I had?

Most likely, yes. I believe it overwrites itself, so you’ll only want to pass it along after you’ve experienced a crash similar to the one described above.

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