# Crasheo de pc

**URL:** <https://forums.ageofempires.com/t/crasheo-de-pc/285447>\
**Category:** I - Ask for Help\
**Created:** [April 20, 2026, 7:24pm UTC](https://forums.ageofempires.com/t/crasheo-de-pc/285447 "2026-04-20T19:24:36Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![luishuchim](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/luishuchim/32/146888_2.png) [@luishuchim](https://forums.ageofempires.com/u/luishuchim)\
**Post date:** [April 20, 2026, 7:24pm UTC](https://forums.ageofempires.com/t/crasheo-de-pc/285447/1 "2026-04-20T19:24:36Z")

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Hello Age of Empires gods:

I humbly come to you seeking help. My computer crashes during the first 10 or 15 minutes of gameplay. It happens repeatedly, and I’ve tried all your suggestions, but so far I haven’t been able to fix the problem. It throws a bugsplat: BsSndRpt64.exe error.

What could be happening? Since I can’t play, can you help me?