# Crashing when I try to join a multiplayer game (lobby and ranked)

**URL:** <https://forums.ageofempires.com/t/crashing-when-i-try-to-join-a-multiplayer-game-lobby-and-ranked/65751>\
**Category:** II - Report a Bug\
**Created:** [December 21, 2019, 1:30pm UTC](https://forums.ageofempires.com/t/crashing-when-i-try-to-join-a-multiplayer-game-lobby-and-ranked/65751 "2019-12-21T13:30:13Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![PsychicElf08](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/psychicelf08/32/29258_2.png) [@PsychicElf08](https://forums.ageofempires.com/u/PsychicElf08)\
**Post date:** [December 21, 2019, 1:30pm UTC](https://forums.ageofempires.com/t/crashing-when-i-try-to-join-a-multiplayer-game-lobby-and-ranked/65751/1 "2019-12-21T13:30:13Z")

</div>

### Game Version: Definitive Edition

- Build: Latest
- Platform Steam  
Issue: I’ve been able to play 2 multiplayer games since the release of DE. Both have been in ranked, one a 1v1 and one a 3v3. Since then, my game crashes whenever I find any ranked game, and it crashes even before I can join lobbies in unranked- the game loads for a while, trying to enter the lobby and then either stops responding or straight up crashes. I have no idea what’s triggering this, since I have been able to play matches before, and they were fine the entire way through. I have tried literally every graphics setting available, and my FPS is a smooth 60 so I don’t think it’s a hardware issue either.

### Reproduction Steps:

1. join a multiplayer lobby
2. crash

alternatively

1. queue for a ranked game
2. find a ranked game
3. crash

EDIT: i’ve just tested spectating too- instant crash
