Cutscenes not loading - Chronicles: Battle for Greece

[ImaginaryGerm49]

GAME INFORMATION

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• GAME BUILD #: 130745
• GAME PLATFORM: Microsoft Store
• OPERATING SYSTEM: Windows 11

ISSUE EXPERIENCED

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Playing the Grand campaign in the Chronicles: Battle for Greece DLC, the cutscenes do not appear, you enter directly in the game scenario.

I have already try to re-install the game but it does not work.

FREQUENCY OF ISSUE

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ALWAYS

REPRODUCTION STEPS

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Here’s the steps to reproduce the issue:

1. Try to play the Grand campaign.
2. Select one scenario.
3. Cutscene will not appear and you will be playing the scenario directly.

EXPECTED RESULT

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Cutscene popping after selecting the scenario, or after ending it.

IMAGE

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GAME FILES (SAVE / RECORDING)

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[ImaginaryGerm49]

Hello! I have been checking the files and I think I know the issue. The cutscenes files for english are missing…

For example in Spanish these files do exist.

Here you can see the spanish folder location: \Battle for Greece\Content\Game\resources\es\campaign\movies

And here you can see how the english videos are missing \Battle for Greece\Content\Game\resources\en\campaign\movies

Could you please check this issue?