Desynchs and crashes in custom multiplayer games 1h5m in (always)

:arrow_forward: GAME INFORMATION

:point_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: 118476
  • GAME PLATFORM: Steam
  • OPERATING SYSTEM: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
When hosting custom multiplayer lobbies the game crashes after 1 hour and 5 minutes on average with a desynch. This desynch also crashes the whole windows whenever it occurs but does not restart the computer.

Everyone seems to just freeze suddenly. This freeze causes a crash or desynch for 1 player or everyone at the same time. If it does not crash everyone the game speeds up massively for some while others stay frozen leading to a 1-2 minute gap in their game time and the actual game time leading to another possible freeze and desynch situation leading to a full on desynch of everyone if the first time didn’t yet. (and a crash of the game + windows)

Restoring the save is a waste of time too as the game will freeze/desynch/crash again within minutes.

It happens in every single game I’ve played in the last weeks and it’s killing our diplomacy community as the game is straight up unplayable for a long time now. Please fix this issue, again.

I have been told this happens in other types of lobbies and communities too and I would like to hear confirmation here if possible.

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start custom multiplayer lobby, no mods with 7 other friends
  2. Start and play for about an hour and 5 minutes
  3. Game freezes, desynch happens for 1 player or all players. Repeats again a few minutes later until it just crashes everyone.

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

We should be playing a regular game of Age of Empires 2 DE.

:arrow_forward: IMAGE

:point_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.

:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.

6 Likes

Yes this is so frustrating. Havent been able to play a proper game in weeks! Please fix this.

1 Like

Yes, same

Was starting to think it was my custom scenario map that was the problem…

I’ve reported this several times since the May 16 2024 “stability improvement” patch

Here is a post I made with several examples of the lag, which like you mentioned, usually starts around the 1 hour mark: In-Game Freezes for up to 5 minutes at a time!

Here is another post about memory leak issues currently, which may be causing the problem: Computer Memory Usage Increasing while Playing

I eventually made a faster version of my scenario that ends before 1 hour until this gets fixed, maybe you can make a fast diplomacy map in the meantime while it gets fixed?

2 Likes

Our games typically lasts around 3 hours (real time) and we have been playing like that for 4 and a half year so the best would be if they could just fix the game so we can play like we have been doing for ages of empires.

1 Like

I had this problem twice today:

First time it happened to my friend while playing my scenario. The game crashed and it showed the “Send” report page. It was the first time I see it on my scenario, so I thought it could be a problem in my map and mod.

But now again, I went to play Western Europe Diplomacy (no mods) which doesn’t really have triggers, and my game crashed after 1 hour 15 minutes in game. Then I got a black screen and it wouldn’t go away, it made my whole PC freeze. I had to restart my PC to get rid of the black screen.

Please note, this is only a complaint of in game crashes. Lobby crashes would deserve a standalone post.

Honestly this game needs more attention from the developers and this problem absolutely ruins the game experience.

I am not comparing the two games but this will put this issue into perspective. I have 487 hours in Age Of Empire II Definitive Edition, and 4334 hours in DOTA 2.
So far I experienced more crashes in aoe2de than all my hours in DOTA 2.

For a paid game vs a free game, I expect more out of the paid game.

At some point, players will give up on this game and decide to play something else worth their time.

1 Like

we have this issue too with random map with mods. they think its the mod but we have been reporting to them for months that it isn’t mod related.

1 Like

We dont even have mods on!! Please fix it age of empires developers because we cant play anymore!

++++ for this post to be seen

ITs time we make a revolution soon and just flood the support forum with this issue!