# Disconnect after few minutes playing multiplayer (Problem persists after update)

**URL:** <https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127>\
**Category:** II - Report a Bug\
**Created:** [November 15, 2019, 6:22am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127 "2019-11-15T06:22:08Z")\
**Posts on this page:** 20\
**Page:** 4

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**Author:** ![PaladinTante297](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/paladintante297/32/29258_2.png) [@PaladinTante297](https://forums.ageofempires.com/u/PaladinTante297)\
**Post date:** [November 25, 2019, 12:33am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/61 "2019-11-25T00:33:47Z")

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nevermind, the problem just resurfaced…

FIX THIS STUFF!

I didnt pay 20€ for an unplayable game .

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**Author:** ![PerformedWhale9](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/p/54ee81/32.png) [@PerformedWhale9](https://forums.ageofempires.com/u/PerformedWhale9)\
**Post date:** [November 25, 2019, 1:35am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/62 "2019-11-25T01:35:20Z")

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Same problem here, can’t play with friends 😧

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**Author:** ![ShiroKmx](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/shirokmx/32/29258_2.png) [@ShiroKmx](https://forums.ageofempires.com/u/ShiroKmx)\
**Post date:** [November 25, 2019, 5:13am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/63 "2019-11-25T05:13:46Z")

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3 of 5 friends having this problem

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**Author:** ![Chacineiro](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@Chacineiro](https://forums.ageofempires.com/u/Chacineiro)\
**Post date:** [November 25, 2019, 1:16pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/64 "2019-11-25T13:16:11Z")

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Ok, so my phone “fix” using the regular ISP wifi turned out to be just a lucky streak(it was like 5 games in a row, thats why I posted) of no disconnects, but they came back. Sorry if I gave anyone false hopes, it wasnt intended at all.

Anyway, the “fix” using Phone+4g connection is working flawlessly so far, I recommend as a temporary solution until MS sorts their \*\*\*\*(its pathetic that they didnt yet).

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**Author:** ![marciota](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/m/3ab097/32.png) [@marciota](https://forums.ageofempires.com/u/marciota)\
**Post date:** [November 25, 2019, 5:25pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/65 "2019-11-25T17:25:51Z")

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Hello, i am from Brazil. Same issue here using Claro/NET as ISP

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**Author:** ![marciota](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/m/3ab097/32.png) [@marciota](https://forums.ageofempires.com/u/marciota)\
**Post date:** [November 25, 2019, 5:27pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/66 "2019-11-25T17:27:36Z")

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Hello, do you know how much 4g data AOE uses for a typical 45’ game?

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**Author:** ![Fapew](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/fapew/32/29366_2.png) [@Fapew](https://forums.ageofempires.com/u/Fapew)\
**Post date:** [November 25, 2019, 6:56pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/67 "2019-11-25T18:56:39Z")

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the problems is the other things if u open… Youtube, Streams, Discord, etc… but i played like 3 hours and was like 350mb  
I tryed to not use other things, but ocasionaly i did

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**Author:** ![drock270](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/drock270/32/29763_2.png) [@drock270](https://forums.ageofempires.com/u/drock270)\
**Post date:** [November 25, 2019, 8:54pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/68 "2019-11-25T20:54:32Z")

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Having the same exact issue. play a mp game, approx 5-10 minutes in one of the 2 of us is dropped. sent back to main menu page with a signing into multiplayer services box to great who ever gets drop. other player keeps chugging along in game. Also noticed that steam invites bring in player to lobby, but on their pc is still in main menu page. In game invite button seems to work fine. And finding friend only games on server seems broken as well. only way to get friends into friends only game is through in game invite button.

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**Author:** ![Wingyfresh](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/w/f1d935/32.png) [@Wingyfresh](https://forums.ageofempires.com/u/Wingyfresh)\
**Post date:** [November 26, 2019, 6:17am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/69 "2019-11-26T06:17:42Z")

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Also having this issue since launch. I can’t stay connected for longer than 30 minutes, some times disconnecting after 5. I haven’t finished a MP game with friends yet, and I’m the only one out of my group this is happening to. I’ve tried both wired and wireless connections to no avail. I’m seriously considering a refund from Steam at this point.

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**Author:** ![Chacineiro](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@Chacineiro](https://forums.ageofempires.com/u/Chacineiro)\
**Post date:** [November 26, 2019, 3:21pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/70 "2019-11-26T15:21:49Z")

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For me its about 50-60mb per hour of playing(with discord on) just remember to close everything else.

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**Author:** ![MuLL3er](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/mull3er/32/29566_2.png) [@MuLL3er](https://forums.ageofempires.com/u/MuLL3er)\
**Post date:** [November 26, 2019, 5:14pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/71 "2019-11-26T17:14:47Z")

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![AFFF](https://cdn.ageofempires.com/aoe-forums/original/3X/f/b/fbab750d23e8ea98bd4c81768daf02ce01b80ac2.jpeg)  
Ta dificil em pessoal, não consigo terminar uma partida se quer no Multiplayer…  
E até agora nada de solução!

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**Author:** ![LorranMont](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/lorranmont/32/43538_2.png) [@LorranMont](https://forums.ageofempires.com/u/LorranMont)\
**Post date:** [November 26, 2019, 9:30pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/72 "2019-11-26T21:30:02Z")

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triste, desde o lançamento não consegui uma partida no multiplayer. Parece que vamos ter que pedir o refund mesmo.

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**Author:** ![EveryBassoon757](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/everybassoon757/32/43554_2.png) [@EveryBassoon757](https://forums.ageofempires.com/u/EveryBassoon757)\
**Post date:** [November 27, 2019, 2:37am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/73 "2019-11-27T02:37:50Z")

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This is honestly embarrasing and frustrating how do you screw up a 20 yo game, have not been able to finish a single game, it is mega slow and crashes on MP obvioulsy but even on MAIN MENU -\_- thinking of getting a refund, it is just unplayable as it is, have windows 10 and an ok laptop.

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**Author:** ![KingHaruv](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/kingharuv/32/43081_2.png) [@KingHaruv](https://forums.ageofempires.com/u/KingHaruv)\
**Post date:** [November 27, 2019, 9:02pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/74 "2019-11-27T21:02:21Z")

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I don’t know if this will work for everyone, but after trying all of the power saving stuff, I connected my pc directly to my router, instead of through a secondary router that is in my room, which fixed it the “dropped” and “disconnected” errors for me. We just finished an ~hour long match (one player got disconnected ;p but still xd)

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**Author:** ![mluano](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/mluano/32/43638_2.png) [@mluano](https://forums.ageofempires.com/u/mluano)\
**Post date:** [November 28, 2019, 7:47pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/75 "2019-11-28T19:47:33Z")

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same problem here, i have NET/Claro as ISP  
When the Microsoft will fix this problem?

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**Author:** ![batata0](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/batata0/32/39625_2.png) [@batata0](https://forums.ageofempires.com/u/batata0)\
**Post date:** [November 29, 2019, 1:08am UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/76 "2019-11-29T01:08:48Z")

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Same issue with me. Also in Brazil and using NET/Claro as ISP.  
The interesting thing is that I can spectate without problems. Apparently it only happens when I’m playing.

I’m using the Win Store version.

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**Author:** ![Fapew](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/fapew/32/29366_2.png) [@Fapew](https://forums.ageofempires.com/u/Fapew)\
**Post date:** [November 29, 2019, 12:44pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/77 "2019-11-29T12:44:14Z")

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@klnek @Fredrikko @MicSoftsucks @CaptainO5k @Chacineiro @bndepaula @KingHaruv @KneelB4ZOD99 @DayCamp18658316 @PraisedArtist47… Did u Guy hav some news about the issue?

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**Author:** ![Chacineiro](https://forums.ageofempires.com/letter_avatar_proxy/v4/letter/c/6bbea6/32.png) [@Chacineiro](https://forums.ageofempires.com/u/Chacineiro)\
**Post date:** [November 29, 2019, 2:13pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/78 "2019-11-29T14:13:37Z")

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Nope, problem still persists, Im using 4g to play multiplayer, luckly the game is not heavy on data transfer…

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**Author:** ![Fapew](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/fapew/32/29366_2.png) [@Fapew](https://forums.ageofempires.com/u/Fapew)\
**Post date:** [November 29, 2019, 5:30pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/79 "2019-11-29T17:30:40Z")

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Im using that to, unfortunately is not a stable connection the 4g… And also i used to stream… and with 4g i cant do that at all… I really hope to see if they will fix that… and pleas put this at a knowed issues and in the priority list, lot of players CAN’T PLAY with that issue, also famous players and streamers cant play: like MBL and Dogao (they re disconecting too)

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**Author:** ![RainbowGnu24263](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/rainbowgnu24263/32/29229_2.png) [@RainbowGnu24263](https://forums.ageofempires.com/u/RainbowGnu24263)\
**Post date:** [November 30, 2019, 2:25pm UTC](https://forums.ageofempires.com/t/disconnect-after-few-minutes-playing-multiplayer-problem-persists-after-update/61127/80 "2019-11-30T14:25:02Z")

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Can we have an info about this pb by admin plzzz

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