DLC bought but still locked

:arrow_forward: GAME INFORMATION

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:arrow_forward: ISSUE EXPERIENCED

:point_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

Hello, I’ve bought the US and Mexico DLC in AOE 3, but the DLC is still locked in the game, when I click on the button to go to the MS Store it says you already own this one but doesn’t unlock it, is this a bug?

:arrow_forward: FREQUENCY OF ISSUE

:point_down: How often does the issue occur? CHOSE ONE; DELETE THE REST!

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:point_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Hello, I’ve bought the US and Mexico DLC in AOE 3, but the DLC is still locked in the game, when I click on the button to go to the MS Store it says you already own this one but doesn’t unlock it, is this a bug?

:arrow_forward: EXPECTED RESULT

:point_down: What was SUPPOSED to happen if the bug you encountered were not present?

:arrow_forward: IMAGE

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:arrow_forward: GAME FILES (SAVE / RECORDING)

:point_down: Attach a SAVE GAME (.aoe3Ysav) or GAME RECORDING (.aoe3Yrec) of the match where you encountered the issue. Link it below if using an external file service.