ELO transaction not registered (no game result recorded)

:arrow_forward: GAME INFORMATION

  • BUILD #: 43210
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

Though rarely, but sometimes it does happen that an elo transaction is not registered after a player resigns in a ranked game. This happened to me today. One thing that happened during the game is that my Wi-Fi connection shortly disconnected and reconnected again after ~2-3 seconds. I feel like this might have something to do with it. The game was still finished until one player resigned. However, no elo transaction was registered after the game.

:arrow_forward: FREQUENCY OF ISSUE

  • Less than 25% of the time / matches I play (RARELY)

:arrow_forward: REPRODUCTION STEPS

Here’s the steps to potentially reproduce the issue:

  1. Play a ranked game
  2. During the game, shortly disconnect and reconnect Internet.
  3. Check if elo transaction occurs when one player resigns.