ESO account

I dont remember my password to log in ESO. and I try to create a new account and it says only one per CD key. I also dont have the email I register my account with. all I new is my username and secret question. I tried to send an email to age3.help@ensemblestudios.com and it does not work. what can I do? I saw that @HIPPOI maybe could help but i dont know how to send a pm. how do i do?

you pinged him, he will answer you ;D

I have the exact same problem. The Username and secret question seem to be stuff I would never pick for a game but I got it 7 years ago so I can’t say I without a doubt didn’t pick them. I checked my current and Old email when I tried to reset and got no email. Tried sending an email for help and no response yet.

@HIPPOI