GAME INFORMATION
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GAME BUILD #: 100.13.27885.0
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GAME PLATFORM: Microsoft Store
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OPERATING SYSTEM: Windows 10
ISSUE EXPERIENCED
I have bought the cosmetics collection pack and the outfits are still locked
FREQUENCY OF ISSUE
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100% of the time / matches I play (ALWAYS)
############ STEPS
Here’s the steps to reproduce the issue:
- buy pack
- try to select new skin
- cry
EXPECTED RESULT
Could select skins
IMAGE
https://imgur.com/a/2U4juOO
1 Like
Did you buy the cosmetics from within the game itself?
I did that and I had the same problem on the Microsoft store version, so here’s what I did to fix it.
It turns out the explorer cosmetic pack is actually classified as a separate DLC that you need to install. Just download the pack through the Microsoft store app or the Xbox app and you will be able to select the new skins in the game.
1 Like
That did it, thank you! What a weird way to do it.