# Fehlercode

**URL:** <https://forums.ageofempires.com/t/fehlercode/132715>\
**Category:** II - Ask for Help\
**Created:** [June 5, 2021, 2:41pm UTC](https://forums.ageofempires.com/t/fehlercode/132715 "2021-06-05T14:41:06Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![FlimsyMuffin331](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/flimsymuffin331/32/65418_2.png) [@FlimsyMuffin331](https://forums.ageofempires.com/u/FlimsyMuffin331)\
**Post date:** [June 5, 2021, 2:41pm UTC](https://forums.ageofempires.com/t/fehlercode/132715/1 "2021-06-05T14:41:06Z")

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ich habe den Fehlercode 0xffffffffff was kann ich machen kann mir jemand helfen

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**Author:** ![RadiatingBlade](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/radiatingblade/32/143170_2.png) [@RadiatingBlade](https://forums.ageofempires.com/u/RadiatingBlade)\
**Post date:** [June 5, 2021, 4:19pm UTC](https://forums.ageofempires.com/t/fehlercode/132715/2 "2021-06-05T16:19:48Z")

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Hi @FlimsyMuffin331, Which game were you playing when you received the error?

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**Author:** ![Mischkov](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/mischkov/32/65895_2.png) [@Mischkov](https://forums.ageofempires.com/u/Mischkov)\
**Post date:** [June 5, 2021, 7:50pm UTC](https://forums.ageofempires.com/t/fehlercode/132715/3 "2021-06-05T19:50:03Z")

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I think he speaks about AoE 2 DE :

> [@Aoe2:DE - Error "0xfffffffe" and "0xffffffff"](https://forums.ageofempires.com/t/aoe2-de-error-0xfffffffe-and-0xffffffff/113186/6):
>
> …it didn’t. Have also tried disallowing, and allowing all settings in Xbox profile, signing in and out of all xbox services. This doesn’t happen with the game I own through Steam, so it must be something with the xbox profile? How do you request refund? I only bought it to play multiplayer.

Is that right @FlimsyMuffin331 ?

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**Author:** ![Darkness01101](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/darkness01101/32/214966_2.png) [@Darkness01101](https://forums.ageofempires.com/u/Darkness01101)\
**Post date:** [June 27, 2021, 4:45am UTC](https://forums.ageofempires.com/t/fehlercode/132715/4 "2021-06-27T04:45:49Z")

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If it was AoE2, this support article should help:

> **[0xfffffff error code](https://support.ageofempires.com/hc/en-us/articles/4402033075476-0xfffffff-error-code)**
>
> The error codes that include 0xfffffff as part of the message are generally related to connection issues. A few examples are:
> 
> Unable to find match. Invalid match ID.
> Could not create game. There a...

If you still have the issue after the troubleshooting steps, view the note at bottom of that support page about submitting a request to the Support team.

For what it’s worth, one person a long time ago said they [disabled firewall as the game launches and then enabled firewall when the Main Menu appears](https://forums.ageofempires.com/t/failed-to-connect-to-multiplayer-services-request-was-invalid/109386/10), and that was a workaround for them:

Searching the forum for 0xffffffff may yield other helpful results for you