# Fehlercode **URL:** \ **Category:** II - Ask for Help\ **Created:** [June 5, 2021, 2:41pm UTC](https://forums.ageofempires.com/t/fehlercode/132715 "2021-06-05T14:41:06Z")\ **Posts on this page:** 1\ **Showing post:** 4
**Author:** ![Darkness01101](https://forums.ageofempires.com/user_avatar/forums.ageofempires.com/darkness01101/32/214966_2.png) [@Darkness01101](https://forums.ageofempires.com/u/Darkness01101)\ **Post date:** [June 27, 2021, 4:45am UTC](https://forums.ageofempires.com/t/fehlercode/132715/4 "2021-06-27T04:45:49Z")
If it was AoE2, this support article should help: > **[0xfffffff error code](https://support.ageofempires.com/hc/en-us/articles/4402033075476-0xfffffff-error-code)** > > The error codes that include 0xfffffff as part of the message are generally related to connection issues. A few examples are: > > Unable to find match. Invalid match ID. > Could not create game. There a... If you still have the issue after the troubleshooting steps, view the note at bottom of that support page about submitting a request to the Support team. For what it’s worth, one person a long time ago said they [disabled firewall as the game launches and then enabled firewall when the Main Menu appears](https://forums.ageofempires.com/t/failed-to-connect-to-multiplayer-services-request-was-invalid/109386/10), and that was a workaround for them: Searching the forum for 0xffffffff may yield other helpful results for you --- _[View the full topic](https://forums.ageofempires.com/t/fehlercode/132715)._