File Error 23

:arrow_forward: GAME INFORMATION

  • **BUILD #:**101.101.41855.0 5694529
  • PLATFORM: Steam
  • OS: Windows 10

:arrow_forward: ISSUE EXPERIENCED

:question: DESCRIBE THE ISSUE IN DETAIL (below). Limit to ONE issue per thread.

Here is the problem I’m experiencing the inability to launch any campaign missions. I get this File Error 23 message. I checked the validity with steam and still get the error.

:arrow_forward: FREQUENCY OF ISSUE

:question: How often does the issue occur? CHOSE ONE; DELETE THE REST.

  • 100% of the time / matches I play (ALWAYS)

:arrow_forward: REPRODUCTION STEPS

:question: List the DETAILED STEPS we can take to reproduce the issue… Be descriptive!

Here’s the steps to reproduce the issue:

  1. Start game
  2. go to campaign
  3. start any campaign and after cut scene error message pops up

:arrow_forward: GAME FILES

:question: Include a [OneDrive or Google Drive link] to a SAVE GAME or REPLAY FILE (.aoe2record) of the match where you encountered the issue.

  • CAN’T UPLOAD ANYTHING BECAUSE I CAN’T PLAY THE DAMN GAME!

:arrow_forward: IMAGE & ATTACHMENTS

:question: Attach a relevant PICTURE (.jpg, .png, .gif), VIDEO (.mp4, YouTube), DXDIAG FILE (.txt), or [CRASH/GAME LOGS (.aoe2record, .txt)]below.