Forums Username Changes

Hey everyone, we hope you’re loving the new forums!

Some users may have logged in today to see that their username here in the forums has been changed to match their gamertag. We had to implement this policy because of a login bug related to usernames that was affecting a few thousand forum users. From now on, users will have their gamertags as usernames.

There is no plan to reintroduce the ability to change your username here on the forums. However, we welcome your feedback on this change.


I like the new forum design. Happy to see good changes being made. Don’t worry, more feedback will come.

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I have a problem with mine. I used to have one that says just “Qaex”, but I’m unable to log on it anymore. It also was linked to my email that I can’t use again to make this new account, so I had to use another email…

Now I made this one “AlQaex”. It works.

However, my gamertag is “Al Qaex” I would like everything to be merged though…

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A post was split to a new topic: 6/3/19 Tempires Duplicate Post

Soooo… this random bs name that I have now is neither my gamertag nor did I choose it. It was simply randomly generated. How do I get a “real” username now?

Hi @GlassyLoki75141, Forum usernames match your Xbox Live gamertag, which the initial one is randomly generated. Are you signed into the forums with Microsoft Account assigned to your preferred Xbox Live gamertag?

Thanks for fast reply. I have never used an XBox account for anything (and am not planning to do so). Neither was I asked to set any gamertag somewhere before I signed up…?

Alright. In that case, you can change your username/gamertag from your Xbox Live profile on

The first change is free. After that it’s $10 per change or your regional equivalent.

OK, did that. Will it be synchronized into the AoE forum then?

But just to clarify: In order to set up a simple account with username and nothing else for a forum for one game I need to

  1. Create a Microsoft account
  2. Activate an Xbox account
  3. Set a name in the Xbox account
  4. Create an account in this forum
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Yes the gamertag change will sync with the forums.

In order to create a forum account here all one needs to do is sign in with their Microsoft Account. If the Microsoft Account has never used Xbox Live, a gamertag/username will automatically be generated.

OK, one more question: Do you know how long it takes until you can create an account with the same e-mail address again after you deleted an account on this forum?

It is my understanding that if you delete your Microsoft Account you’ll be able to register it again 72 days after you request deletion.

I did not delete my MS account, only the forum account here.

Deleting your account here is kinda pointless. Your Xbox Live gamertag will still be tied to your Microsoft Account.

However, I cannot use my main e-mail address here anymore, it always shows something like “oops, we ran into a problem” as soon as I enter my e-mail address or even without it if I’m logged in on

If you need help with that, send a message to @DodoNotDoDo.

OK, thank you. Will wait 2 weeks or so and get in touch with him if it still doesn’t work

Sometimes the forum accounts don’t delete completely so I’ll likely need to do some cleanup to fix it. If you pm me the email for the MS account that isn’t working I can take care of it.

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Thanks for contacting.

The e-mail address is

The error message:


The software powering this discussion forum encountered an unexpected problem. We apologize for the inconvenience.

Detailed information about the error was logged, and an automatic notification generated. We’ll take a look at it.

No further action is necessary. However, if the error condition persists, you can provide additional detail, including steps to reproduce the error, by posting a discussion topic in the site’s feedback category.

You should be able to log on with that now.