COMPUTER INFORMATION
- RAM : 16GB 3200Mhz
- CPU : AMD Ryzen 9 4900HS
- GPU : Nvidia Rtx2060 Max-Q Design
- Internal Monitor : This is a 2K 60HZ laptop screen.
- External Monitor : Asus, 23,8 Va24Ehe Ips, Freesync 1920X1080 5Ms, 75Hz
- My Laptop : Asus Zephyrus G14-GA401IV 2020 Model
- Connected with HDMI
GAME & OS INFORMATION
- GAME BUILD #: 101.101.46295.0 6421374
- GAME PLATFORM: Steam
- OPERATING SYSTEM:
| Edisyon | Windows 10 Home Single Language |
|---|---|
| Version | 20H2 |
| Upload Date | 12.02.2021 |
| İS Compilation | 19042.867 |
| Experience | Windows Feature Experience Pack 120.2212.551.0 |
ISSUE EXPERIENCED
I am constantly freezing during Ranked games. Although I tried two screens, 75HZ and 65HZ, there was no change. I chose nvdia-gpu from Nvidia Graphics settings. I closed all the apps in the background while playing, but there is no difference. I formatted the computer because of this problem. But nothing has changed. Playing online has become almost impossible.
As I shared in the video, I play the game frame by frame. And it keeps jamming. I don’t know what to do, I changed the graphics settings, just tried to play without an external monitor from the computer, I chose the turbo from the power options, I set the cooling to maximum but it didn’t. While playing the game, the CPU and GPU are used less and they usually do not go above 75 degrees.
This happened after fps was restricted to the screen refresh rate in the game. I tried most things but it didn’t work. I really want to play the game but I cannot play it. I will be glad if you help me.
I usually get between 89-170 fps in the game.
FREQUENCY OF ISSUE
- 100% of the time / matches I play (ALWAYS)
GAME SETTINGS
VIDEO
It’s 4vs4 in the video but I don’t always play it like this. I usually play 2vs2. The same problem is valid.
