GAME INFORMATION
These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.
- GAME BUILD #: #141935
- GAME PLATFORM: Steam
- OPERATING SYSTEM: Windows 11
ISSUE EXPERIENCED
DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.
Game freezes while playing a campaign scenario.
While playing the Into Chine scenario of the Genghis Khan campaign to experience new Jin, but it always freezes.
The error message says it is an issue about unit or projectile sprites. It says that some sprites may not be displayed. I have no idea why it happens. It first happens about early 10 minutes or so, and this usually goes well again. However, a few minutes later, another error message pops up, and this time, the game freezes and crashes. This even makes my PC background screen go out. All I need to do is restart my PC.
What is strange, the content of the issue messages are random. Sometimes it is about arrow projectiles, and sometimes, it is about Coustilliers all of sudden. This makes me confused as it lets me not even able to guess what is going wrong behind the game… Why is it even about unrelated units…?
FREQUENCY OF ISSUE
How often does the issue occur? CHOSE ONE; DELETE THE REST!
- 100% of the time / matches I play (ALWAYS)
REPRODUCTION STEPS
List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptive!
Here’s the steps to reproduce the issue:
- Play Genghis Khan campaign, the 3rd scenario “Into China”.
- Capture the Villagers and wait for the Tanguts’ first attack.
- While they are attacking, the first error message may pop up. After a few minutes, eventually the crashing freeze happens.
EXPECTED RESULT
What was SUPPOSED to happen if the bug you encountered were not present?
The game should be no problems.
IMAGE
ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the problem.
Cannot attach a picture as I need to restart my PC.
GAME FILES (SAVE / RECORDING)
Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file service.