Freeze

Age of Empires II: DE II - Report a Bug
1

:play_button: GAME INFORMATION

:backhand_index_pointing_down: These details are CRITICAL; DO NOT skip them or your issue may not be reviewed.

  • GAME BUILD #: ######
  • GAME PLATFORM: Steam / Microsoft Store / Xbox / PlayStation
  • OPERATING SYSTEM: Windows 11 / Windows 10 / Windows 8 / Windows 7 / Mac / Linux

:play_button: ISSUE EXPERIENCED

:backhand_index_pointing_down: DESCRIBE THE ISSUE IN DETAIL (below). LIMIT TO ONE BUG PER THREAD.

:play_button: FREQUENCY OF ISSUE

:backhand_index_pointing_down: How often does the issue occur? CHOSE ONE; DELETE THE REST !

  • Less than 25% of the time / matches I play (RARELY)
  • 25% of the time / matches I play (SOMETIMES)
  • 50% of the time / matches I play (FREQUENTLY)
  • 100% of the time / matches I play (ALWAYS)

:play_button: REPRODUCTION STEPS

:backhand_index_pointing_down: List CLEAR and DETAILED STEPS we can take to reproduce the issue ourselves… Be descriptiv e!

Here’s the steps to reproduce the issue:

:play_button: EXPECTED RESULT

:backhand_index_pointing_down: What was SUPPOSED to happen if the bug you encountered were not prese nt?

:play_button: IMAGE

:backhand_index_pointing_down: ALWAYS attach a PICTURE (.jpg, .png, .gif) or VIDEO (.mp4, YouTube link) that highlights the prob lem.

:play_button: GAME FILES (SAVE / RECORDING)

:backhand_index_pointing_down: Attach a SAVE GAME (.aoe2spgame) or GAME RECORDING (.aoe2record) of the match where you encountered the issue. Link it below if using an external file ser vice.

2

Since the last maintenance, I’ve been experiencing an issue where about one out of every three games has massive lag and freezing. I don’t see anyone complaining about it on the forum, even though in-game everyone seems to be affected.

3

As a workaround, you could try disabling discord or steam overlays, or disconnecting XBox live.

4

Are you playing on console?

5

I’m not a console player, I have a good connection, and I didn’t have these problems before. I play other online games and have zero issues like this on CS2, for example. So it’s not coming from me.